Playback and recording failures while watching an in-progress recording

[sbar777 1]

System info:

1. OTA antenna connected to HD Homerun Flex Duo 2, connected to network via ethernet.
2. emby server on 2018 macbook pro running OS 15.7.3. The media library and transcoding-temp directory are on a connected external drive. Computer connected to local network via ethernet.
3. playback on TCL Roku TV

I recently installed an emby server on my computer and have used it primarily to record NFL football the last two weekends. Last weekend, I started watching the recording while the game was still in process, got to the end of the recording, went to live TV but realized the recording had stopped early. I looked for the logs on my emby server dashboard but there were none from that date.

Frustrated that I missed part of the game, I looked at posts in the forum and tried a number of recommendations, including restarting the server, restarting Roku, ensuring that the computer's hard drives wouldn't sleep, and moving the transcoding directory to my external drive. I tested the system mid-week on two occasions and the recordings played back pretty much as expected (other than FF only works in ~ 1minute chunks, which is time consuming and annoying). I could watch the in-progress recording, catch up to live, leave the recording and go to live TV, come back to the recording and everything seemed to be working fine.

Buoyed by these experiments, I scheduled a recording of the playoff games yesterday. The first game started at 4:30pm ET, I started watching the in-progress recording at about 5:30pm. I watched for maybe 5 minutes, being able to FF through commercials but then playback would just stop, returning me to the media start screen showing the program info, play button, etc. I would start watching again but it would return me to the very beginning, not where I left off. I then would FF, which again would only work in chunks where it would FF for a minute or so and then a spinning wheel would appear and the program would play at regular speed (but without me instructing the system to do this). I could catch up to where I left off eventually, watch for a few minutes more and then the same thing would happen, being returned to the media start screen and starting over from the beginning. I tried this a few times, with the same results. I gave up and watched the live feed from the antenna. Here are the logs from yesterday.

Your help is appreciated, grappling with the system and missing almost the entire first half of the game was frustrating.

ffmpeg-transcode-52c7f8c9-239a-464d-872f-9914f5176cca_1.txt ffmpeg-transcode-589bfa71-3c32-4596-aca9-5f37b3e6dc9a_1.txt ffmpeg-transcode-c325f3b1-e8cb-426d-a877-9950fcd3ca60_1.txt ffmpeg-transcode-d08eafb0-b41f-4395-8d1f-e1a37a633344_1.txt ffmpeg-transcode-f741d3f0-2cec-4dad-8f46-da1f9de4a213_1.txt

[Abobader 3464]

Hello sbar777,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42077]

Hi, can you please attach the main emby server log as well? Thanks !

[sbar777 1]

Yes, here you go sorry (it didn't post until 1/18, so I didn't realize it contained all of 1/17's data).

 

embyserver-63904307472.txt

[Luke 42077]

Hi, have you updated to Emby Server 4.9.3? has that helped?