Firetv Transcoding

[supersaugi 9]

Hello,

Can I set Fire TV to always transcode?

Because currently it plays via DirectPlay and therefore often freezes

(connection via the internet).

 

Can I perhaps do this on the server side

 

or on Fire TV?

 

 

 

 

[ebr 16169]

Hi.  Just change the quality setting in the app to whatever you feel is appropriate.

[supersaugi 9]

Why doesn't it do that automatically? When we test it via the browser, it works perfectly.

[ebr 16169]

1 hour ago, supersaugi said:

Why doesn't it do that automatically?

It does but it sounds like you may have widely variable conditions at play.

[Luke 42077]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[ebr 16169]

On 1/15/2026 at 3:36 PM, supersaugi said:

He's clearly already using it...

[Luke 42077]

OK let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

 

[supersaugi 9]

With my friend, if you manually set the quality to 1080p50, it works, but if it's set to auto, it stutters because DirectPlay does it without transcoding.

[Luke 42077]

16 hours ago, supersaugi said:

With my friend, if you manually set the quality to 1080p50, it works, but if it's set to auto, it stutters because DirectPlay does it without transcoding.

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[Zaryt 0]

Simply adjust the app’s quality setting to what works best for you. Choose the option that feels right for your viewing experience.