LG TV has a problem playing videos with embedded subtitles.

[fabien_m2002 10]

2 hours ago, Luke said:

Hi, apologies for the delay. We are working on getting a new server release out to resolve this. The fix is already on the server beta channel. Thanks.

Hello @Luke

i run with Beta v4.10.0.8 (latest) and i can confirm you that my issue with embedded subs is not fixed!

here my issue (related to this one?): 

 

Thanks

Edited Wednesday at 08:02 AM by fabien_m2002

[SamES 1088]

4 hours ago, fabien_m2002 said:

i run with Beta v4.10.0.8 (latest) and i can confirm you that my issue with embedded subs is not fixed!

You might need to try and delete the subfolders in the server 'cache/subtitles' folder to force it to re-extract subtitles if you are retesting files that previously had issue.

[fabien_m2002 10]

2 hours ago, SamES said:

You might need to try and delete the subfolders in the server 'cache/subtitles' folder to force it to re-extract subtitles if you are retesting files that previously had issue.

I did a clean install, deleted everything and installed beta via Docker.
The issue is still there.

[zodac01 3]

On 09/04/2026 at 02:12, fabien_m2002 said:

I did a clean install, deleted everything and installed beta via Docker.
The issue is still there.

Same here, also on docker.