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Cannot connect via Emby connect PIN


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Oscar5150
Posted

Ok... so I have 3 devices connected and are still working fine. However I just got a new Android device and want to connect my Emby server. I go through the process of how I connected the last devices. Get the pin go to emby.media/pin , I enter the pin code and it says it was connected. However, NOTHING happens after this. Nothing connects at all, what is wrong. This way worked flawlessly before.

Posted

Hello Oscar5150,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

Posted

Hi there, can you please describe what exactly happens when you try to connect? Thanks.

Oscar5150
Posted

on the browser when I connect via the PIN it says pin confirmed, thank you. Then on my Emby for android TV app on my streaming box nothing happens. I have to click next and it shows my server but won't connect to it

Posted

What do you mean by won’t connect to it?

Oscar5150
Posted

It does not show anything there, well it shows my home server on the top, but it's not connected to it, if I click on that it asks for the password, when I put in the password, it says it's not the right password, I checked my home server the password is correct. Isn't it supposed to connect automatically after inputting the PIN? That's what I did on  the other 3 devices I am connected to

Posted
9 minutes ago, Oscar5150 said:

Isn't it supposed to connect automatically after inputting the PIN?

Yes it is.  If it isn't it probably means something is wrong with the address information being advertised by the server or something is blocking it.

Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

Oscar5150
Posted
16 minutes ago, ebr said:

Yes it is.  If it isn't it probably means something is wrong with the address information being advertised by the server or something is blocking it.

Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

I tried using that version of the APP and it's a totally different setup, and wouldn't work.

Oscar5150
Posted

above is a pic of the box I am using

Oscar5150
Posted

i got it to finally work

Posted
18 hours ago, Oscar5150 said:

i got it to finally work

What was the solution?

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