80srule 33 Posted December 29, 2025 Posted December 29, 2025 If I turn the premiere on on the server, my Emby works. But when I turn it off, it tries to play, but it just goes to a black screen, and then eventually goes back to the main Emby screen. This is one of my friends. Mine is working fine premiere on or off because I paid for the app. He paid for the app back before you couldn’t do it anymore. He sent his log file. Username jdhoss1978 Emby 2.1.30
Luke 42077 Posted December 29, 2025 Posted December 29, 2025 Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!
ebr 16169 Posted December 30, 2025 Posted December 30, 2025 Hi. What device is this? It is failing to get the display modes available. If you turn off match frame rate and match resolution, does it work?
80srule 33 Posted December 30, 2025 Author Posted December 30, 2025 Its a mecool km2 plus Why would it play only when the premier is turned on? Let me have him turn those off embyserver.txt
80srule 33 Posted December 30, 2025 Author Posted December 30, 2025 33 minutes ago, ebr said: Hi. What device is this? It is failing to get the display modes available. If you turn off match frame rate and match resolution, does it work? They are turned off already
ebr 16169 Posted December 30, 2025 Posted December 30, 2025 12 hours ago, 80srule said: Why would it play only when the premier is turned on? I cannot answer that. Could be a red herring. Has he tried restarting everything? Android Device, TV, receiver, whatever? An internal Android function that cannot return null appears to be returning null. Also, pretty sure the standard app wouldn't have this particular problem so he can try installing that.
80srule 33 Posted January 4 Author Posted January 4 I told him but he hasn’t gotten back to me yet. 1
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