The IMDb API is down？and there are errors in Chinese recognition

[vluobotou 1]

I am a member from China and need to recognize and catalog content in Chinese. I have tried searching for "疯狂动物城2" multiple times, but it keeps being recognized as "Accountant 2." After checking the logs, I found that the official IMDb API seems to have failed and there are also errors in Chinese recognition. The IMDb recognition service is unavailable (the network connection is normal). I also tried the official Douban plugin, but its API appears to have failed as well. If possible, could users be allowed to fill in their own IMDb API key?

embyserver.txt

Edited December 29, 2025 by ebr
removed sensitive info

[Luke 42077]

HI, your connections to tvdb and moviedb are timing out and failing. Are they blocked in your area?

[vluobotou 1]

It's not blocked

[vluobotou 1]

30 minutes ago, Luke said:

HI, your connections to tvdb and moviedb are timing out and failing. Are they blocked in your area?

It's not blocked

[Luke 42077]

OK then typical causes of this are firewall, security software or VPN. Can you look into those and let us know what you find?

[vluobotou 1]

2 hours ago, Luke said:

好的，那么造成这种情况的常见原因可能是防火墙、安全软件或VPN。您能检查一下这些方面，并告诉我们您的发现吗？

 I restarted the Emby service and the soft router, and the recognition is normal now.

[Luke 42077]

Great, thanks for the feedback ! Please let us know if you see it again.