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Music Genre Icons/thumbails disappeared


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DonMacaroni
Posted (edited)

Long story short, all Genre thumbnails have dissapeared, refreshing metadata (with replace all images) has 0 effect. (It actually wiped out all existing thumbnails, so not quite 0)

Server version 4.9.1.90

image.thumb.png.b5621d33c28875c5f5e09070633b8785.png

embyserver.txt

Edited by DonMacaroni
  • Solution
Posted

Hi, this has been resolved for the next release of the server. Thanks.

  • Thanks 1
unisoft
Posted (edited)
On 28/12/2025 at 05:05, Luke said:

Hi, this has been resolved for the next release of the server. Thanks.

When???? March, August, December? You only do a handful of updates per year.

Honestly, this and the LG bug in 1.0.49. I get randomly missing genre art for movies and tv libraries. I thought it was my raid6 array and disks playing up. After hours of scans, they are fine and no other data is corrupted and more time to clear caches and setup genre artwork for it to randomly remove them again.

The LG issue with new update is linked to same issue with Android client that I run on a Fire Stick 4k Max. The big red banner asking for retry. This was introduced on Android like 10 releases ago.

I give up following reporting issues as dont get taken seriously. I now wait for others to pile in who have higher forum scores than me, or emby team to fix by mistake. Like the thumbnail default size change to a music library on Android client and the fact if someone in the team just went though each size that you can set for images, that default is the wrong default size and large and larger are the same.

I really dont know what's going on these days. Some of the bugs are brand damaging not just minor things.

 

 

Edited by unisoft
Posted
1 hour ago, unisoft said:

When???? March, August, December? You only do a handful of updates per year.

Honestly, this and the LG bug in 1.0.49. I get randomly missing genre art for movies and tv libraries. I thought it was my raid6 array and disks playing up. After hours of scans, they are fine and no other data is corrupted and more time to clear caches and setup genre artwork for it to randomly remove them again.

The LG issue with new update is linked to same issue with Android client that I run on a Fire Stick 4k Max. The big red banner asking for retry. This was introduced on Android like 10 releases ago.

I give up following reporting issues as dont get taken seriously. I now wait for others to pile in who have higher forum scores than me, or emby team to fix by mistake. Like the thumbnail default size change to a music library on Android client and the fact if someone in the team just went though each size that you can set for images, that default is the wrong default size and large and larger are the same.

I really dont know what's going on these days. Some of the bugs are brand damaging not just minor things.

 

 

Hi, The server release will be any day now. For LG we are submitting an update to LG to resolve the issue. Thanks.

  • Thanks 2
DonMacaroni
Posted (edited)
6 hours ago, unisoft said:

When???? March, August, December? You only do a handful of updates per year.

Honestly, this and the LG bug in 1.0.49. I get randomly missing genre art for movies and tv libraries. I thought it was my raid6 array and disks playing up. After hours of scans, they are fine and no other data is corrupted and more time to clear caches and setup genre artwork for it to randomly remove them again.

The LG issue with new update is linked to same issue with Android client that I run on a Fire Stick 4k Max. The big red banner asking for retry. This was introduced on Android like 10 releases ago.

I give up following reporting issues as dont get taken seriously. I now wait for others to pile in who have higher forum scores than me, or emby team to fix by mistake. Like the thumbnail default size change to a music library on Android client and the fact if someone in the team just went though each size that you can set for images, that default is the wrong default size and large and larger are the same.

I really dont know what's going on these days. Some of the bugs are brand damaging not just minor things.

 

 

Relax. Emby is software. Software can and will have bugs, regressions, etc. and there is no such things as 100% test coverage or 100% bug free software. It is doable but not viable as it would have infinite cost to achieve such thing.

Edited by DonMacaroni
  • Agree 2
DonMacaroni
Posted

@LukeI don’t think 4.9.3.0 fixed it, post server upgrade, result is exactly the same. Will upload server logs in an hour or so.

unisoft
Posted
On 03/01/2026 at 07:27, DonMacaroni said:

Relax. Emby is software. Software can and will have bugs, regressions, etc. and there is no such things as 100% test coverage or 100% bug free software. It is doable but not viable as it would have infinite cost to achieve such thing.

Yes we do get that, and been emby customers since mediabrowser days :)

however, emby does have long alpha/beta cycles, and these bugs only showed up on point release to fix big main release. That one didn't have a long test cycle.

Luke and ebr know I support Emby, and know I like the software, my frustration was at lack of anticipated fix date, because as I said, only a couple of releases per year are done that are general release for Synology. The rest of fixes go on tied up with alpha or beta for months. I didn't want to wait months for a fix that is user impacting. Thankfully, a release has just come available which is akin to a bug patch or hotfix

unisoft
Posted (edited)

From release notes of 4.9.3.0:

  • Add user option to set user's auto remote quality
  • Add library option to use legacy folder scanning method
  • Music transcoding fixes
  • Add landing tab option for book libraries
  • Support volume control with youtube trailer player
  • Update mixed content tabs to combine Movies & Shows
  • Fix maintenance mode blocking some settings screens
  • Fix embedded audio fields not getting rescanned on file changes
  • Fix loss of genre and collection images after deleting a movie
Edited by unisoft
DonMacaroni
Posted (edited)

I don’t have issues with movies and I have not deleted any music either :)

Waiting library scan to finish to fetch the logs.

Edited by DonMacaroni
DonMacaroni
Posted (edited)

So this is the current situation on my server (4.9.3.0):


Untitled.thumb.jpg.1c0d1a002bf79889c43db994f0e10d52.jpg

Nothing changed post update and re-scan.

embyserver (1).txt

Edited by DonMacaroni
Posted

Hi, try refreshing the metadata on one of those genres and see if that helps.

DonMacaroni
Posted

Nope, as you see from latest log, I refreshed "A Capella" genre and requested to replace all images. It still stayed blank (default)

DonMacaroni
Posted

Just did same for "Acoustic", nothing changed. Fresh log attached:
embyserver.txt

  • 3 weeks later...
DonMacaroni
Posted

@Lukeany news on this? It is not a major issue, but it sure is annyoing :)

Posted
On 1/12/2026 at 12:31 PM, DonMacaroni said:

Nope, as you see from latest log, I refreshed "A Capella" genre and requested to replace all images. It still stayed blank (default)

What images are you expecting to be used?

DonMacaroni
Posted

@Lukesame as before? AFAIU it picked some random images and assembled collation of four? Example is, those 4 that still work on that screenshot.

Posted
On 2/4/2026 at 2:08 AM, DonMacaroni said:

@Lukesame as before? AFAIU it picked some random images and assembled collation of four? Example is, those 4 that still work on that screenshot.

Can you pick one of those genres and indicate what exact images you are expecting to be used? Thanks.

DonMacaroni
Posted
39 minutes ago, Luke said:

Can you pick one of those genres and indicate what exact images you are expecting to be used? Thanks.

Any of the “blank” ones?

Posted
On 2/6/2026 at 12:50 AM, DonMacaroni said:

Any of the “blank” ones?

Yes exactly.

Happy2Play
Posted
On 2/5/2026 at 9:50 PM, DonMacaroni said:

Any of the “blank” ones?

Yes for example, click "Acoustic" and post a screenshot as that will show an example of what you are expecting to see for dynamic images.

Only ones I have without images are ones with a single album or no album image.

image.png.524b0d8bdeed8df76e123f6048ce81dc.png

 

But at the same time there has to be another condition as this single album created an image.

image.thumb.png.4d717382c52a9c51d65b632338749932.png

  • Thanks 1
DonMacaroni
Posted (edited)

Ok, few examples (None of my genres have single album or in fact less of 4)

hhc.thumb.jpg.8290d7bd8bebe9ff59de9d2de74f452e.jpgAcoustic.thumb.jpg.603ef2b6d0dddfce22b52009b13fbe3f.jpg

Edited by DonMacaroni
DonMacaroni
Posted

And thank you @Happy2Playfor explanation and @Lukefor looking into it.

DonMacaroni
Posted (edited)

And one example, where it works. (when I remove Genre image, it regenerates it, like it did before on older Emby versions):


image.thumb.jpeg.f2ff71140f0897261fab47cf022a4b76.jpeg

Apparently, it takes random 4 to generate Genre thumbnail. Those albums it picked do exist, they simply did not fit into screen.

Edited by DonMacaroni
DonMacaroni
Posted

Also, something weird is going on with Chillout (it always picks 2, but it has more albums):


 

image.jpeg

  • 2 weeks later...
Posted

Do those albums have their images assigned directly to the album, or to the songs within them?

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