Sheild TV Emby does not resume when coming from standby correctly

[pbathuk 20]

Hi, 

So I have recently moved over to the Android App (not the Android TV one), and have noticed a weird quirk that I wanted to report.

I will grab logs etc shortly (if needed), but quite often we will be watching TV / MOVIE / TV show etc and then just power down the shield TV box, which turns off the TV / speakers etc.

Fyi this sometimes this happens if we have paused a movie and it goes to screensavers (just to point out it's about emby gaining focus again not just returning from standby) 

So when we turn the device back on / press ok to turn the screensaver off, it will sometimes go straight to the movie we were watching, on the profile we were in.. but sometimes it shows the movie / TV info in the background, while the foreground has the user profiles listed. However you can't select any profile, the buttons in the background allow you to select parts of the background instead.

Funnily clicking the remotes back button takes me straight to the previous page, without the login overlay.

So it seems like emby is detecting that it should show the login page, which is exactly what I want, but it's not doing it correctly and so allowing people to access what ever profile was already there. Which is not a huge issue / security risk, but it's a weird bug all the same.

 

Let me know what logs you want (server or client), and I'll try to get a video/picture of it if that helps?

Cheers

 

 

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Luke 42077]

Quote

I'll try to get a video/picture of it if that helps?

HI, yes that would be helpful. Thanks.

[pbathuk 20]

 Few videos, first one shows that after coming out of emby, when I return it just let's me straight into the normal profile (which has a pin lock)

 

The second shows what happens when I turn the shield TV off and then back on... Yes this was within a few seconds, but the same happens on longer pauses as well (fyi not been able to recapture the login overlay yet). 

 

Finally, a photo to show that on the app profile settings I have startup behaviour as login screen

 

 

Plus one final one - I'm watching live TV on my shield TV, with dvb subs turned on, and the subs are in a weird place. Fyi I have a 4k TV with 1080p TV dvb-s2 stream (via TVheadend).

 

the subs seem to sit about where the 1080p size is, but the image is upscaled to 4k. 

[Luke 42077]

Quote

when I return it just let's me straight into the normal profile (which has a pin lock)

Hi, you have to be out of the app for at least 10 minutes. If you just leave and quickly come back, it won't force you into the profile login.

[Luke 42077]

Quote

Plus one final one - I'm watching live TV on my shield TV, with dvb subs turned on, and the subs are in a weird place. Fyi I have a 4k TV with 1080p TV dvb-s2 stream (via TVheadend).

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[pbathuk 20]

1 hour ago, Luke said:

Hi, you have to be out of the app for at least 10 minutes. If you just leave and quickly come back, it won't force you into the profile login.

Ah cool, thank makes sense. I'm sure ive had it over 10 mins. 

Is there any way to change this timer? So that it becomes an option?

[Luke 42077]

On 1/9/2026 at 3:31 PM, pbathuk said:

Ah cool, thank makes sense. I'm sure ive had it over 10 mins. 

Is there any way to change this timer? So that it becomes an option?

Not currently but more options are possible for future updates. Thanks.

[pbathuk 20]

I've attached an image of what I saw the other day, this was after my kids had been watching a movie and the film had ended, we had turned the TV off and then a good 30 or 40 minutes later when I turned the TV back on. 

When I moved I could select the images of for profiles, whoever pressing back took us straight into their profile, skipping any selection, and if had the film automatically selected. 

 

[Tigga5 39]

On 1/9/2026 at 1:48 PM, Luke said:

Hi, you have to be out of the app for at least 10 minutes. If you just leave and quickly come back, it won't force you into the profile login.

You should know by now that's simply not true. This issue has existed for years in the "universal" Android app. I finally reported it here 2 months ago, but as usual the Emby devs would rather pretend it doesn't exist and hope people will stop noticing. Nothing was fixed, nothing was acknowledged, and now it's being denied again after someone new has brought it to your attention. At this point it's hard to view this as anything other than intentionally misleading users rather than providing actual support.

Edited January 13 by Tigga5