Generate intro markers when media added is not working

[eastward7475 0]

Emby version: 4.9.1.90 (docker)

OS: Debian Linux

 

When new media is detected and added to my TV library, I'm not seeing intro markers generated for the file. I have to manually run the task to get this to work. I've attached both server logs and a picture of my library settings. The file in this example is "TV/Pluribus/Season 01/S01E07 - The Gap - WEBDL-2160p.mkv"

 

 

Here's a screenshot from Chapter API also showing that intro markers for the new episode are not generated.

embyserver.txt

[Luke 42077]

Hi, one thing you could try is refreshing the metadata on it and see if that helps.

[eastward7475 0]

Hi Luke, thanks for the reply.

 

I refreshed metadata on this episode and do see the log entry, but nothing after.

 

2025-12-12 18:53:37.834 Info ProviderManager: RefreshItem Complete: 25839 Episode /data/media/TV/Pluribus/Season 01/S01E07 - The Gap - WEBDL-2160p.mkv

 

[Luke 42077]

Can you please provide the server log from when you did that? Thanks.

[eastward7475 0]

Sure thing. Attached here. You'll find the line above near the bottom.

embyserver.txt

[Luke 42077]

I would remove the chapter api plugin. Then restart the server and give it another try.

Also are you sure you configured the library options for the right library?

[eastward7475 0]

Hi, I can try removing the Chapter API plugin. I'm really just using that to verify if intro markers were created. All of the others worked with this plugin installed, but that was because I manually ran the intro marker task. The plugin is not configured for the intro markers at all, just to view them.

As for the library, I only have TV and Movies. The screenshot in the first post shows the settings for that.

What should I report back to help?

[Luke 42077]

1 minute ago, eastward7475 said:

The screenshot in the first post shows the settings for that.

 

Each library has their own settings, so that's what I'm referring to about making sure the library for this particular file is configured that way.

[eastward7475 0]

Understood. I've got two libraries configured. One for TV and one for Movies. The TV one has the generate intro markers as a scheduled task and when media is added.

As requested, I removed the Chapter API plugin, restarted the server, and the refreshed the metadata for this episode.

Here's the relevant log entry:

2025-12-12 23:14:18.672 Info ProviderManager: RefreshItem Complete: 25839 Episode /data/media/TV/Pluribus/Season 01/S01E07 - The Gap - WEBDL-2160p.mkv

I've also attached the full server log for you. Thanks for your help Luke.

embyserver.txt

[eastward7475 0]

Hey @Lukesorry to keep bugging you about this. I'm still experiencing this issue. Is there anything I can do to help debug?

[UsamaWaheed 8]

It sometimes happen to me as well. I just run the task.

[Luke 42077]

Hi, we are looking into this. Thanks.