New movie added, not showing up in the folder

[Dan124 0]

I downloaded a movie and put it in my Movies folder. But it doesn't show up in the app. I tried moving it to another folder not used by Emby, waited an hour and then moved it back, but it still doesn't show up. The movie plays fine when I access it from the Windows file browser. I assumed it is because the file has to process first, but it's been over a day since first put in the folder.

Yes, Scan Media Library shows it is active.

[Luke 42077]

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[dan123456789 2]

Not sure how to explain it better. I downloaded the movie, and put it in the Movies folder. It does show up when browsing through Windows File Explorer. But it doesn't show up in the Emby web app. I verified that the Scan media library task is running. Here is the Log file.

embyserver.txt

[dan123456789 2]

The server is on Windows 11. The files are stored on a Synology NAS.

The file in question is .mkv HEVC x265

[Luke 42077]

What specific example are we focusing on here?

[dan123456789 2]

File name begins with "The Lost Bus" 

[Luke 42077]

OK the log shows that the realtime monitor picked it up and it was scanned into the library. What makes you think it wasn't added?

[dan123456789 2]

It doesn't show up in the Emby web app.

Does the server need to do some processing before it shows? I added the movie last night.

[dan123456789 2]

The Scan media library seems to be stuck at 21%. Still not showing new items added to the library 

[dan123456789 2]

Don't know what caused this issue, but I fixed it by completely uninstalling Emby and reinstalling.