why did episode not record?

[justinrh 259]

The first "Everybody Loves Raymond" show did not record last night.  Any way to know why?

embyserver-63901008000.txt

[Luke 42077]

Hi as far as I can tell from the log I think it did record. What makes you think that it didn’t?

[justinrh 259]

Because there was no video file.  Can you tell what episode it was?

[Luke 42077]

Well assuming that was the only recording at 8pm:

2025-12-10 20:00:04.156 Info LiveTV: Will record to D:\media\TV_series\Everybody Loves Raymond (1996)\Season 5\Everybody Loves Raymond S05E01 Italy.ts for 29.930724111666667 minutes.

 

[justinrh 259]

Luke, there were 2 episodes scheduled, see the pic. Do you see 2 recordings?  The one you list is the 1 of the 2 that did in fact record.

Edited December 12, 2025 by justinrh

[Luke 42077]

OK but that is the one you circled, and you specifically said the first one did not record. So what time was the one that did not record? What was the season and episode number?

[justinrh 259]

Okay, if 20:00:04.156 indicates the start of the recording, then I must have gotten the 2 mixed up.  What I do know is one of them did not record.

[Luke 42077]

How is the series configured?

[justinrh 259]

[Luke 42077]

OK. More logging will be needed to get to the bottom of this.

One thing that got added recently at the suggestion of @sa2000is right when the recording timer fires we check the episodes in the library again and then skip the recording if should be skipped based on the series recording options. 

This way if you added an episode between the last guide refresh and the recording taking place, the setting would still work. I'm not sure that's the reason though because when it happens it will get logged, and I don't see that in your log. So we'll just have to sweep through it and make sure that all of the possible conditions that could cause a recording to be skipped are logged.

[justinrh 259]

Would it be useful to show the episode info in these future-fire entries?  This way you'd know what episode is expected to record which could help in debug/understanding any failure.  (or at least it might help me)
2025-12-10 19:15:12.279 Info LiveTV: Creating recording timer for 99af148f028fc756957a28c029709c01, Everybody Loves Raymond. Timer will fire in 44.79534368833333 minutes
2025-12-10 19:15:12.279 Info LiveTV: Creating recording timer for 91c1cf038e78cb87c8da85ae292dfcaa, Everybody Loves Raymond. Timer will fire in 74.79534361666667 minutes

[Luke 42077]

Yes that's another thing I'm doing is adding more info to those log lines.

[sa2000 674]

There are a couple of aspects to this that need to be looked into

1. How we handle back to back recordings - We closed the live TV stream at 20:30 as the 20:00 episode completed at same time as the trigger fired for the 20:30 recording. I just need to double check that is normal

2. Both airings had the same episode title as the episode was in 2 parts - being S05 E01 and S05 E02 with same title "Italy" for both. I need to look into if the title plays a part in establishing if already in the library. The episodes are both named Italy but identified in the guide metadata as being in 2 parts and there are two different internal identifiers. 

These were the 2 fired timers

2025-12-10 20:00:00.014 Info LiveTV: Recording timer fired for 99af148f028fc756957a28c029709c01 Everybody Loves Raymond.

2025-12-10 20:30:00.008 Info LiveTV: Recording timer fired for 91c1cf038e78cb87c8da85ae292dfcaa Everybody Loves Raymond.

We recorded the first into

2025-12-10 20:00:00.550 Info LiveTV: Opening live stream for recording from channel 1073276 MeTV to D:\media\TV_series\Everybody Loves Raymond (1996)\Season 5\Everybody Loves Raymond S05E01 Italy.ts

When the timer fired for the 2nd episode, we were closing the stream because of the  completion of the first - i do not know if this was a factor

2025-12-10 20:30:00.008 Info LiveTV: Recording timer fired for 91c1cf038e78cb87c8da85ae292dfcaa Everybody Loves Raymond.

2025-12-10 20:30:00.011 Info LiveTV: Recording stopped: D:\media\TV_series\Everybody Loves Raymond (1996)\Season 5\Everybody Loves Raymond S05E01 Italy.ts
2025-12-10 20:30:00.012 Info MediaSourceManager: Live stream native_99f3661e0eaea35588d3ef46d10be2c5_0e2e34d94a677e59c0f695f4edb1976a consumer count is now 0
2025-12-10 20:30:00.012 Info MediaSourceManager: Closing live stream 06044cf0e6f93cdae5f285c9ecfaaeb4_01413a525b3a9622ce6fdf19f7dde354_native_99f3661e0eaea35588d3ef46d10be2c5_0e2e34d94a677e59c0f695f4edb1976a
2025-12-10 20:30:00.012 Info SharedHttpPipelineSource: Closing HdHomerunUdpStream

 

[sa2000 674]

Managed to reproduce the problem. Suspect it was because both episodes were named the same "Italy"

Diagnostics referred to the development team

[Luke 42077]

On Imdb they are called italy part 1 & 2:

https://www.imdb.com/title/tt0115167/episodes/?season=5&ref_=ttep

The episode matching by name is already restricting to same season only.

There's no real way to avoid this other than unchecking the box about don't record episodes already in the library.

[justinrh 259]

Thanks @sa2000 you are awesome!

 

2 hours ago, Luke said:

The episode matching by name is already restricting to same season only.

There's no real way to avoid this other than unchecking the box about don't record episodes already in the library.

@LukeI don't understand what you are saying.  Both episodes are in the same season. Why not match by episode only?  It is only the episode that matters, I'd think.

Edited December 16, 2025 by justinrh

[Luke 42077]

Does the guide data have an episode number?

[sa2000 674]

Yes - see my submitted diagnostics 

the two airings are clearly set as s05e01 and s05e02

[justinrh 259]

Wait a minute - you are asking me what Emby does??

[Luke 42077]

22 minutes ago, justinrh said:

Wait a minute - you are asking me what Emby does??

I'm asking you what the guide data has. But that's not the Italy episode. Probably too late to tell now though. 

[sa2000 674]

It is not too late for getting the data from Gracenote for the 10th December . The Guide had this data

    "startTime": "2025-12-11T02:00Z",
    "endTime": "2025-12-11T02:30Z",
    "duration": 30,

    "partNum": {
      "part": 1,
      "totalParts": 2
    },
      "episodeTitle": "Italy",
      "releaseYear": 2000,
      "releaseDate": "2000-10-02",
      "origAirDate": "2000-10-02",
      "episodeNum": 1,
      "seasonNum": 5,

and

    "startTime": "2025-12-11T02:30Z",
    "endTime": "2025-12-11T03:00Z",
    "duration": 30,

    "partNum": {
      "part": 2,
      "totalParts": 2
    },

      "episodeTitle": "Italy",
      "releaseYear": 2000,
      "releaseDate": "2000-10-02",
      "origAirDate": "2000-10-02",
      "episodeNum": 2,
      "seasonNum": 5,

This data for the 10th December US local time (11th UTC) has not yet been purged by Gracenote

Edited December 17, 2025 by sa2000

[emveepee 132]

FWIW, this is common on old sitcoms you probably don't need old guide data just a rerun channel.  Sometimes the subtitle doesn't match like "EP005927330094" followed by "EP005927330095" if you search by TMS ID, most times they do. 

Martin

Edited December 17, 2025 by emveepee

[justinrh 259]

New info:  The recorded program is labelled as 'part 2' but is actually 'part 1' episode.

[sa2000 674]

1 hour ago, justinrh said:

The recorded program is labelled as 'part 2' but is actually 'part 1' episode

Which program/airing ? What date/time recorded?

In my test where I used the 10th December guide data, the first episode was recorded as 

and displayed title:

and the second airing did not record

 

 

[justinrh 259]

Well, I was going by what I thought I saw on the Android TV app when we played it last night - I thought it said part 2.  Looking at it now it says part 1 and it looks like it is part 1.  So no issue, sorry for the confusion.