Emby server not getting any metadata or images for music artists (musicbrainz error?)

[ntilagoa 12]

Hi

Emby server not getting any metadata  for music artists and throwing error (this, keeps happening at least for 1 week) :

 

 

 

2025-12-02 18:09:25.954 Info HttpClient: GET https://musicbrainz.emby.tv/ws/2/artist/?query="John Mellencamp"&dismax=true

2025-12-02 18:09:25.955 Error App: Error in MusicBrainz

*** Error Report ***

Version: 4.9.1.90

Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3

Operating system: Linux version 6.8.0-88-generic (buildd@lcy02-amd64-004) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.3.0-6ubuntu2~24.04) 13.3.0, GNU ld (GNU Binutils for Ubunt

OS/Process: x64/x64

Framework: .NET 8.0.11

Runtime: system/System.Private.CoreLib.dll

Processor count: 16

Data path: /config

Application path: /system

MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to https://musicbrainz.emby.tv/ws/2/artist/?query="John Mellencamp"&dismax=true due to a previous timeout.

at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)

at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)

at MusicBrainz.MusicBrainzAlbumProvider.GetMusicBrainzResponse(String url, Boolean forceMusicBrainzProper, CancellationToken cancellationToken)

at MusicBrainz.MusicBrainzArtistProvider.GetSearchResults(ArtistInfo searchInfo, CancellationToken cancellationToken)

at MusicBrainz.MusicBrainzArtistProvider.GetMetadata(ArtistInfo searchInfo, CancellationToken cancellationToken)

at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IRemoteMetadataProvider`2[] providers, MetadataRefreshOptions options, CancellationToken cancellationToken)

Source: Emby.Server.Implementations

TargetSite: Void MoveNext()

 

 

 

[Happy2Play 9780]

There have been a few topics on Emby mirror server being down and needing restarted.

But yes I am currently seeing a 502 Bad Gateway

[Luke 42077]

HI, apologies for the disruption. We are rebooting our musicbrainz server. It should be back up shortly.

[ntilagoa 12]

Hi

Still throwing musicbrainz errors.

And on the few hours it was up, was extremely slow.

 

[sa2000 674]

1 hour ago, ntilagoa said:

Still throwing musicbrainz errors.

And on the few hours it was up, was extremely slow.

Once there is a timeout then subsequent requests may get get cancelled and failed because of the earlier timeout. So would need logs to see the first error you get with MusicBrainz

please restart the emby server and attach emby server log for the first error. If the logs rotate, please attach previous logs so you have all logs since the launch of emby server

 

[ntilagoa 12]

Really?

This is incredible. Did you at least try it?

Keep getting this error over and over, even after a restart of emby server. Sometimes it works for a bit and then it throw this error again and again.

If I try https://musicbrainz.emby.tv on a browser it takes 20 seconds to show up when it work , other times just gives error 500 or 502 or 400.

I am a emby premiere for over 20 years now. 

 

2025-12-03 15:57:34.072 Info HttpClient: GET https://musicbrainz.emby.tv/ws/2/artist/?query="Bon Jovi"&dismax=true

2025-12-03 15:57:34.074 Error App: Error in MusicBrainz

*** Error Report ***

Version: 4.9.2.7

Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3

Operating system: Linux version 6.8.0-88-generic (buildd@lcy02-amd64-004) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.3.0-6ubuntu2~24.04) 13.3.0, GNU ld (GNU Binutils for Ubunt

OS/Process: x64/x64

Framework: .NET 8.0.11

Runtime: system/System.Private.CoreLib.dll

Processor count: 16

Data path: /config

Application path: /system

MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to https://musicbrainz.emby.tv/ws/2/artist/?query="Bon Jovi"&dismax=true due to a previous timeout.

at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)

at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)

at MusicBrainz.MusicBrainzAlbumProvider.GetMusicBrainzResponse(String url, Boolean forceMusicBrainzProper, CancellationToken cancellationToken)

at MusicBrainz.MusicBrainzArtistProvider.GetSearchResults(ArtistInfo searchInfo, CancellationToken cancellationToken)

at MusicBrainz.MusicBrainzArtistProvider.GetMetadata(ArtistInfo searchInfo, CancellationToken cancellationToken)

at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IRemoteMetadataProvider`2[] providers, MetadataRefreshOptions options, CancellationToken cancellationToken)

Source: Emby.Server.Implementations

TargetSite: Void MoveNext()

 

 

 

Edited December 3, 2025 by ntilagoa

[Neminem 1518]

8 minutes ago, ntilagoa said:

MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to https://musicbrainz.emby.tv/ws/2/artist/?query="Bon Jovi"&dismax=true due to a previous timeout.

Devs will need full logs and not snips

[ntilagoa 12]

Hi

They do not need logs. Full or not. They just need to fix their musicbrainz server. On the last 2 months they have to restart it 5 or 6 times. It was working ok until recently. On the las 2-3 weeks its problems after problems. I am pretty sure that they know about these problems.

[Lessaj 467]

I have to agree, no amount of Emby Server logs is going to point out the problem with their Musicbrainz mirror constantly going down, the logs just show connection timeouts. I setup a reverse proxy to work around it and I'll likely be setting up my own mirror in the future (which might also be faster to use with Picard too).

[Neminem 1518]

I guess @Luke RPI has gone RIP, and they need to host it on a NOT potato machine.

[Luke 42077]

Hi, this should be performing much better now. Thanks.