Problems after importing the emby backup

[kellerduell 8]

Unfortunately, after installing the update, some media, whether movies or series, cannot be played.

I already deleted the movie folder from the library and re-added it. Unfortunately, the error persists. It's strange because some can be played and some cannot. Is the path to the media correct?

When I try to play media that won't play, a background image from another movie or TV show appears between the playback attempt and the error message.embyserver (1).txt

I updated it to 4.1.90 but it doesn't help. Nothing changed. Still the same problem.
How can this problem solved?

ffmpeg-transcode-c76be7c4-686b-49b3-8d46-7a4f2818482c_1.txt

[Luke 42077]

Hi, are you able to play using the Emby web app?

[kellerduell 8]

No, I'll tried it, but it only plays things like trailers

[Luke 42077]

What do you mean by that?

[kellerduell 8]

I'll to see the TV Show "Shogun" and different Trailers are starting. You'll see at the attached screenshot

[Luke 42077]

@kellerduellI'm sorry I don't quite understand. What is that screenshot intended to demonstrate?

[kellerduell 8]

The screenshot should show that I select films or series from my media library and then trailers are called up, but they are not played either.

I noticed that the ‘Trailer’ plugin was causing the problems, so I uninstalled it.
Now the films and series are running again without any error messages being displayed.

[Luke 42077]

OK thanks for the update.