Crash with M3U Live TV

[streamac 3]

I have subtitle mode set to "always play subtitles".

When I start playing Live TV from a M3U source that has closed captions with the stream and I try to turn off the subtitles, Emby for iOS crashes immediately.

If I set subtitle mode to "no subtitles" before starting the stream then it plays without subtitles without issue. This only happens with the iOS app, web player isn't affected.

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[streamac 3]

Here are the logs from the server and iPad. I redacted the server logs and included only what I think is relevant, let me know if you need fuller logs.

embyserver-63900297612.txt Emby-2025-12-02-184005.ips

[Neminem 1518]

Your first problem in this

MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: hostname nor servname provided, or not known (www.mb3admin.com:443)
     ---> System.Net.Http.HttpRequestException: hostname nor servname provided, or not known (www.mb3admin.com:443)
     ---> System.Net.Sockets.SocketException (0xFFFDFFFF): hostname nor servname provided, or not known

Your sever or client can't call home to verify license.

Fix that and try again.

[streamac 3]

I can’t find that line, did you reply to the right thread?

[Neminem 1518]

You might be right, just looked at you log again, and now I cant finde.

Sorry about that.

[sa2000 674]

19 hours ago, streamac said:

I redacted the server logs and included only what I think is relevant, let me know if you need fuller logs.

Could you send me the full log file by private message and I will include it when i refer this to the development team

Is this only happening for Live TV?

[sa2000 674]

@streamac I managed to reproduce the crash with user preference for subtitles to always show subtitles and then disabling the subtitle when streaming

 

[streamac 3]

7 hours ago, sa2000 said:

@streamac I managed to reproduce the crash with user preference for subtitles to always show subtitles and then disabling the subtitle when streaming

 

Great, so you don’t need the full logs then? For me it only happens with Live TV, movies and TV are fine.

[sa2000 674]

23 hours ago, streamac said:

so you don’t need the full logs then

Well, it would be good to have in place supplementing the related Emby for iOS ips file that you provided.

 

[Luke 42077]

HI, are you still seeing this with the latest update to Emby for iOS?

[streamac 3]

On 1/9/2026 at 12:09 AM, Luke said:

HI, are you still seeing this with the latest update to Emby for iOS?

Hi, yes. Still crashes on version 2.2.46.

[Luke 42077]

Hi we are looking into it. Thanks.