Missing movie posters in the "more like this" section.

[Thunder3dan 1]

A few of my movies are missing movie posters in the "more like this" section.  It only seems to impact a few movies. I have removed them and re-identified them but this issue still persists.  Updated meta data but they are still missing.  Below is example of what I'm seeing.  If I click on the movie in the more like this section it shows the movie poster.  So the movie posters are there.  I haven't changed anything with my setup.  I use the apple tv app for watching movies and this issue doesn't seem to occur within the apple tv app.  Only when viewing via windows.

Edited November 25, 2025 by Thunder3dan
added more information

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[Thunder3dan 1]

This looks like the correct one.  There is another log created shortly after this one but it's much smaller in size.

2025-11-21 043000.035 Info App Emby.txt

[Luke 42077]

Hi, can you also provide the contents of the browser debug console? Thanks.

[Thunder3dan 1]

Not sure if this is what you were looking for or not.  

tv.emby.media-1764108788049.log