How long does billing support usually take to respond?

[SultanOfTux 3]

 

Hello,

I sent an urgent email to billingsupport@emby.media earlier today regarding a purchase issue (wrong email address used, no license code received). My premiere license expires today, so I'm concerned about the response time.

How long does the billing support typically take to get back to you? Any experience?

Thank you!

---

 

[Abobader 3464]

Hello SultanOfTux,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42077]

HI, we should be pretty quick.