rechigo 364 Posted November 25, 2025 Posted November 25, 2025 Roku logs sent 9:56 PM PACIFIC STANDARD TIME When trying to perform a user switch, the user switch does not succeed. The homepage simply refreshes and reloads the current users view without switching the user.
ebr 16169 Posted November 25, 2025 Posted November 25, 2025 Hi. Is it possible you are signed in with Connect?
rechigo 364 Posted November 25, 2025 Author Posted November 25, 2025 4 hours ago, ebr said: Hi. Is it possible you are signed in with Connect? Hello. Both accounts I am trying to switch between have connect accounts linked, but only my account (current user) was signed in to Roku with Connect.
Solution speechles 2055 Posted November 25, 2025 Solution Posted November 25, 2025 (edited) 1 hour ago, rechigo said: Hello. Both accounts I am trying to switch between have connect accounts linked, but only my account (current user) was signed in to Roku with Connect. If an account is signed in with connect you cannot really switch users. The connect authentication has tied the server and user together. There is really no concept of switch user when using connect. We could (probably should) hide the switch user selection choice when the logged in context is using connect. The only way to change users when logged in with connect is using switch server. Edited November 25, 2025 by speechles
ebr 16169 Posted November 25, 2025 Posted November 25, 2025 1 hour ago, speechles said: We could (probably should) hide the switch user selection choice when the logged in context is using connect. I thought we already did that. I would consider that a bug. You cannot switch users when logged in with Connect.
rechigo 364 Posted November 26, 2025 Author Posted November 26, 2025 6 hours ago, ebr said: I thought we already did that. I would consider that a bug. You cannot switch users when logged in with Connect. I understand. In that case please note as well that the server selection screen displays a list of users, when it should only show the user who's connect account is linked.
seanbuff 1313 Posted November 26, 2025 Posted November 26, 2025 17 minutes ago, rechigo said: In that case please note as well that the server selection screen displays a list of users That is controlled via the Users profile. Last 3 options on that page.
rechigo 364 Posted November 26, 2025 Author Posted November 26, 2025 (edited) 3 minutes ago, seanbuff said: That is controlled via the Users profile. Last 3 options on that page. Yes I have these accounts set to display on local networks intentionally. Speechles says when you link a server with Emby connect, you can only sign in to the Emby server user that is linked to the connect account. In that case I don't believe those other users should be displayed as you can't even sign into them. Edited November 26, 2025 by rechigo
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