Amazon Fire Stick !

[HeiperHAX 0]

Hello, I am using Amazon Fire TV stick with version 2.1.26a, it has a lot of bugs, subtitles are available in other regions (Bulgaria - German) (English - Chinese). The sound is broken or lags, when starting a movie or series it just loads and advances to the next part. It does not load the given movie or series! I had to switch to the LG app, there is only the subtitle mix and it loads the previous movies or series that the Amazon app could not. Current version that works is LG 1.0.47!
 

If there is a normal update for the Amazon Stick in the near future, I will switch back! I access my server on the Amazon Stick, unfortunately the LG cannot, there is no program that can access my NAS server!

[GrimReaper 4739]

Tbh, I'm having a bit trouble interpreting all of that. 

Anyway, you could search & install standard Android app (just "Emby" in Amazon App store, not "Emby for Fire TV" that you have currently nstalled) and see how does that compare. 

Edited November 23, 2025 by GrimReaper

[Neminem 1516]

Server logs + screenshots should show what's going on.

 

[HeiperHAX 0]

This happens when I try to play the series or movie! Amazon 2.1.26a 

Edited November 23, 2025 by HeiperHAX

[HeiperHAX 0]

He does this for all parts!

[GrimReaper 4739]

8 minutes ago, HeiperHAX said:

This happens when I try to play the series or movie! Amazon 2.1.26a 

You have been provided with two suggestions as to how to proceed:

1)

2 hours ago, GrimReaper said:

you could search & install standard Android app (just "Emby" in Amazon App store, not "Emby for Fire TV" that you have currently nstalled) and see how does that compare. 

or 

2)

1 hour ago, Neminem said:

Server logs + screenshots should show what's going on.

 

Your sentence and screenshot represent neither of those (except show that server is trying to transcode and likely fails, but without logs noone can divine an answer), if you want to troubleshoot the issue further, follow instructions in the post linked by @Neminem. 

How to Report a Problem

 

Edited November 23, 2025 by GrimReaper

[Luke 42077]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.