Skipping on Emby Windows Client causes Audio Drop

[AxeMan 25]

I've been using the Emby Windows store client for a while now - love the progress!

I recently upgraded my amp from an older Denon to a current generation Onkyo RX30. 

Now, whenever I'm playing a movie that has an Atmos track - and I skip forward/backwards, the audio drops out. Almost seems like if I skip forward 2 or 3 times, the audio returns. I've also found that switching the audio to AC3 and then back to the Atmos track restores it. 

Like some sort of weird handshake glitch. On the Onkyo's on-screen overlay, it shows no input signal for audio when this happens (otherwise, it shows Atmos). 

IF I disabled passthrough in player settings, the problem goes away, but I get PCM 2.0 out and the amp just plays multi-channel stereo (which stinks). 

Upgraded server to 4.9.1.90 - just this morning made no difference. Let me know if there's a client side log that you'd like me to get...

embyserver.txt

[Mahinepua 81]

Message me and I’ll explain how to fix it.

 

[Luke 42077]

Hi, does it eventually come back?

[Mahinepua 81]

Come on Luke this is a known issue thats existed for years, surely you know about it? 

I’ve given the poster a modified mpv.dll from the plex forums to overwrites Emby’s.

It works fine and I test each release for compatibility with Emby.

[AxeMan 25]

10 hours ago, Luke said:

Hi, does it eventually come back?

Not by itself. After a few more skips it might come back, or after switching audio stream to ac3 or some other track and back again. 

[Luke 42077]

OK we'll take a look at this. Thanks.

[AxeMan 25]

21 hours ago, Luke said:

OK we'll take a look at this. Thanks.

Thanks Luke! Let me know what I can do to help test or provide samples. 

[Mahinepua 81]

Softworkx already knows what the issue is and its on the list of things to fix for one of the next beta rounds.

To be clear its not an Emby bug but an ffmpeg and mpv issue that a couple of unofficial mpv plex builds have found a workaround for. As Emby uses mpv its guilt by association.     

In the interim just use the modified mpv.dll build I gave you or PCM output. 

To be honest I always thought passthrough to the receiver was the best option, but unless your using atmos and dts:x channels I'm now leaning towards PCM as audio levels seem to remain consistant across all formats.