liwendong 1 Posted November 13, 2025 Posted November 13, 2025 Istore os router system uses arm64 architecture, emby is built on linux system nas, the speed of opening video in local area network is normal, domain name reverse proxy emby, using domain name reverse proxy https to access emby in external network, the webpage of external network computer uses https domain name to watch video playing normally, emby app watches 1080p video, the video opening is very slow, usually it takes more than one minute to play, and the operator uploading problem and automatic transcoding have been ruled out.
Luke 42077 Posted November 13, 2025 Posted November 13, 2025 Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!
liwendong 1 Posted November 13, 2025 Author Posted November 13, 2025 2025-11-13 20:54:56.645 Debug UserService-0HNH2KOII45U7:0000000F: http/1.1 GET http://host1:1314/emby/Users/b22fc51f654f4811a60b9a961e72d9db?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.649 Debug UserService-0HNH2KOII45U7:0000000F: http/1.1 Response 200 to host2. Time: 4ms. GET http://host1:1314/emby/Users/b22fc51f654f4811a60b9a961e72d9db?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.717 Debug App: SessionInfosWebSocketListener Begin transmitting over websocket to 192.168.2.11 2025-11-13 20:54:56.717 Debug App: ScheduledTasksWebSocketListener Begin transmitting over websocket to 192.168.2.11 2025-11-13 20:54:56.717 Debug App: ActivityLogWebSocketListener Begin transmitting over websocket to 192.168.2.11 2025-11-13 20:54:56.718 Debug App: ActivityLogWebSocketListener Begin transmitting over websocket to 192.168.2.11 2025-11-13 20:54:56.726 Debug ScheduledTaskService-0HNH2KOII45U7:00000011: http/1.1 GET http://host1:1314/emby/ScheduledTasks?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.727 Debug SystemService-0HNH2KOII45U8:00000005: http/1.1 GET http://host1:1314/emby/System/Info?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.728 Debug ScheduledTaskService-0HNH2KOII45U7:00000011: http/1.1 Response 200 to host2. Time: 2ms. GET http://host1:1314/emby/ScheduledTasks?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.728 Debug SystemService-0HNH2KOII45U8:00000005: http/1.1 Response 200 to host2. Time: 1ms. GET http://host1:1314/emby/System/Info?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.730 Debug ActivityLogService-0HNH2KOII45U6:00000003: http/1.1 GET http://host1:1314/emby/System/ActivityLog/Entries?StartIndex=0&Limit=10&MinDate=2025-11-06T12:54:58.428Z&hasUserId=true&EnableTotalRecordCount=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.730 Debug LiveTvService-0HNH2KOII45U5:00000002: http/1.1 GET http://host1:1314/emby/LiveTv/Recordings?UserId=x_secret3_x&IsInProgress=true&Fields=BasicSyncInfo,CanDelete,CanDownload,PrimaryImageAspectRatio&EnableTotalRecordCount=false&EnableImageTypes=Primary,Thumb,Backdrop&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.731 Debug LiveTvService-0HNH2KOII45U5:00000002: http/1.1 Response 200 to host2. Time: 0ms. GET http://host1:1314/emby/LiveTv/Recordings?UserId=x_secret3_x&IsInProgress=true&Fields=BasicSyncInfo,CanDelete,CanDownload,PrimaryImageAspectRatio&EnableTotalRecordCount=false&EnableImageTypes=Primary,Thumb,Backdrop&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.731 Debug ActivityLogService-0HNH2KOII45U8:00000006: http/1.1 GET http://host1:1314/emby/System/ActivityLog/Entries?StartIndex=0&Limit=4&MinDate=2025-11-06T12:54:58.429Z&hasUserId=false&EnableTotalRecordCount=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.732 Debug ActivityLogService-0HNH2KOII45U8:00000006: http/1.1 Response 200 to host2. Time: 1ms. GET http://host1:1314/emby/System/ActivityLog/Entries?StartIndex=0&Limit=4&MinDate=2025-11-06T12:54:58.429Z&hasUserId=false&EnableTotalRecordCount=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.732 Debug SessionsService-0HNH2KOII45U7:00000012: http/1.1 GET http://host1:1314/emby/Sessions?IncludeAllSessionsIfAdmin=true&IsPlaying=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.732 Debug SessionsService-0HNH2KOII45U7:00000012: http/1.1 Response 200 to host2. Time: 0ms. GET http://host1:1314/emby/Sessions?IncludeAllSessionsIfAdmin=true&IsPlaying=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.733 Debug ActivityLogService-0HNH2KOII45U6:00000003: http/1.1 Response 200 to host2. Time: 3ms. GET http://host1:1314/emby/System/ActivityLog/Entries?StartIndex=0&Limit=10&MinDate=2025-11-06T12:54:58.428Z&hasUserId=true&EnableTotalRecordCount=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.756 Debug WebAppService-0HNH2KOII45U7:00000013: http/1.1 GET http://host1:1314/web/modules/themes/logodark.png. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.756 Debug WebAppService-0HNH2KOII45U6:00000004: http/1.1 GET http://host1:1314/emby/web/configurationpages?PageType=PluginConfiguration&UserId=x_secret3_x&EnableInMainMenu=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.756 Debug WebAppService-0HNH2KOII45U7:00000013: http/1.1 Response 304 to host2. Time: 0ms. GET http://host1:1314/web/modules/themes/logodark.png. 2025-11-13 20:54:56.757 Debug WebAppService-0HNH2KOII45U6:00000004: http/1.1 Response 200 to host2. Time: 1ms. GET http://host1:1314/emby/web/configurationpages?PageType=PluginConfiguration&UserId=x_secret3_x&EnableInMainMenu=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:56.781 Debug WebAppService-0HNH2KOII45U6:00000005: http/1.1 GET http://host1:1314/web/modules/themes/light/theme.json?v=4.9.1.90. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.781 Debug WebAppService-0HNH2KOII45U6:00000005: http/1.1 Response 304 to host2. Time: 0ms. GET http://host1:1314/web/modules/themes/light/theme.json?v=4.9.1.90. 2025-11-13 20:54:56.893 Debug WebAppService-0HNH2KOII45U6:00000007: http/1.1 GET http://host1:1314/emby/web/configurationpages?PageType=PluginConfiguration&UserId=x_secret3_x&EnableInUserMenu=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:56.893 Debug WebAppService-0HNH2KOII45U6:00000007: http/1.1 Response 200 to host2. Time: 1ms. GET http://host1:1314/emby/web/configurationpages?PageType=PluginConfiguration&UserId=x_secret3_x&EnableInUserMenu=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:54:59.112 Debug App: SessionInfosWebSocketListener stop transmitting over websocket to 192.168.2.11 2025-11-13 20:54:59.112 Debug App: ScheduledTasksWebSocketListener stop transmitting over websocket to 192.168.2.11 2025-11-13 20:54:59.173 Debug SystemService-0HNH2KOII45U6:00000009: http/1.1 GET http://host1:1314/emby/System/Logs/Query?IncludeItemTypes=Log&Fields=BasicSyncInfo,CanDelete,CanDownload,PrimaryImageAspectRatio,DateModified,Size&StartIndex=0&Recursive=true&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:54:59.175 Debug SystemService-0HNH2KOII45U6:00000009: http/1.1 Response 200 to host2. Time: 2ms. GET http://host1:1314/emby/System/Logs/Query?IncludeItemTypes=Log&Fields=BasicSyncInfo,CanDelete,CanDownload,PrimaryImageAspectRatio,DateModified,Size&StartIndex=0&Recursive=true&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:55:00.390 Debug SystemService-0HNH2KOII45U6:0000000B: http/1.1 GET http://host1:1314/emby/System/Logs/Query?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0 2025-11-13 20:55:00.391 Debug SystemService-0HNH2KOII45U6:0000000B: http/1.1 Response 200 to host2. Time: 1ms. GET http://host1:1314/emby/System/Logs/Query?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. 2025-11-13 20:55:00.418 Debug SystemService-0HNH2KOII45U6:0000000C: http/1.1 GET http://host1:1314/emby/System/Logs/embyserver.txt/Lines?IncludeItemTypes=LogLine&Fields=BasicSyncInfo,CanDelete,CanDownload,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&SortBy=SortName&SortOrder=Ascending&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Sanitize=true&Limit=100&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=6d3a2a33-ec2d-4379-a1d1-23a51e8c839f&X-Emby-Client-Version=4.9.1.90&X-Emby-Token=x_secret2_x&X-Emby-Language=zh-cn. Source Ip: host2, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36 Edg/142.0.0.0
liwendong 1 Posted November 13, 2025 Author Posted November 13, 2025 8 hours ago, Luke said: Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks! here the Emby server log 日志2.txt
Luke 42077 Posted November 17, 2025 Posted November 17, 2025 @liwendongHi, can you please attach the complete emby server log file ?Thanks !
liwendong 1 Posted November 18, 2025 Author Posted November 18, 2025 15 hours ago, Luke said: @liwendong你好，能否附上完整的Emby服务器日志文件？谢谢！ The server log shows no errors, but the mobile app has an issue. We hope the problem will be fixed in the next version. Thank you. emby_android_1763468389945.txt emby_android_1763460559885.txt
Luke 42077 Posted November 19, 2025 Posted November 19, 2025 @liwendongthese are the emby android app logs. Can you please attach the complete emby server log as well? Thanks !
liwendong 1 Posted November 21, 2025 Author Posted November 21, 2025 On 11/20/2025 at 4:36 AM, Luke said: @liwendong这些是Emby安卓应用日志。能否附上完整的Emby服务器日志？谢谢！ This is the emby server log。 embyserver.txt
liwendong 1 Posted November 26, 2025 Author Posted November 26, 2025 Hello, dear developer, is there a solution to this problem? It greatly affects my ability to watch videos from home when I'm online.
liwendong 1 Posted December 4, 2025 Author Posted December 4, 2025 On 12/1/2025 at 2:06 PM, Luke said: 你好，我们仍在查看这个问题。谢谢。 Ok, if there is a solution, please let me know in time, and I will be very grateful. 1
liwendong 1 Posted December 10, 2025 Author Posted December 10, 2025 On 12/1/2025 at 2:06 PM, Luke said: Hi, we are still looking at it. Thanks. Dear engineer, may I ask if there is a solution to the problem? I’m very anxious, ha ha ha.
Luke 42077 Posted December 12, 2025 Posted December 12, 2025 Hi, we are still looking at this. Thanks.
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