4k high bitrate Movies pausing after every 10-15 seconds

[i_singh1 0]

Hi, so whenever I try to play any movies that's bitrate is higher than 25-30mbps on Google TV or even Firestick, it pauses after every few moments. And when I play the same content on my Android phone or even my Samsung OLED TV, it works fine. Please help! 

[ebr 16169]

Hi. Have you tried lowering the quality setting in the app?

 

Let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[rbjtech 5284]

A latest gen 4K firestick has no issues with a 4K remux (~ 80-100Mbit/sec) so it is likely wifi/signal related. 

Maybe try 2.4Ghz or 5Ghz bands to see if one is better - you may need to bring the device away(higher) from the back of the TV using an HDMI extension cable if your signal is weak or get a 2nd AP nearer the TV's.

Try the Firestick in the Samsung OLED, if it works ok, then that TV does not have signal issues.

[i_singh1 0]

Hey, I found the problem! When I try to play movies through the Android TV app, it works better, but some movies say "video level not supported" and transcode. But when I use the Emby for Android app and play the same file, it direct plays but pauses every few moments.

[i_singh1 0]

I have the latest Firestick 4K, which supports Dolby TrueHD, and I'm consistently achieving an average speed of 250 Mbps during speed tests. However I'm still facing buffering problems.

[FrostByte 5392]

The Firestik doesn't support HEVC Main 10 Level 5.2 which is why it's being transcoded and playing better in the one. 

https://developer.amazon.com/docs/device-specs/device-specifications-fire-tv-streaming-media-player.html

Edited November 9, 2025 by FrostByte

[i_singh1 0]

The screenshots I sent are from my Google TV.

 

My Firestick is direct playing movies, but it keeps buffering.

[FrostByte 5392]

Correct, but it probably should be transcoded on the Firestik as 5.2 isn't supported and could be why it's choppy.

Edited November 9, 2025 by FrostByte

[i_singh1 0]

Here is a picture of file being played at firestick. 

[ebr 16169]

Those are different items.  Can you test with the exact same content?

Still, very likely a bandwidth issue.

[Luke 42077]

@i_singh1?

[i_singh1 0]

I'll take pictures with same content tomorrow. 

 

Edited November 11, 2025 by i_singh1

[baker_p 2]

It's more likely that your device can't handle high bitrate files. You might want to try lowering the bitrate. You might also want to use a different player or simply stream through a device that supports higher bitrates.

[Luke 42077]

On 11/10/2025 at 8:26 PM, i_singh1 said:

I'll take pictures with same content tomorrow. 

 

Hi, yes that would be great, thanks.

I think the others are right though that the device just can't handle it.