Remote control via iPad or web browser

[MiCo1972 6]

I am unable to control the Emby app for Windows via iPad or web browser. Although I can see which film is currently playing, I cannot pause it or start a new one, for example. It works on the same computer with Emby Theatre.

kindly regards

Michael

[Luke 42077]

Hi there, what exactly happens when you try?

[MiCo1972 6]

Hi, exactly nothing happens. No error oder such a thing, nothing.

 

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[MiCo1972 6]

Here is the log. I hope you can find the problem. Thanks a lot…

greetings

Michael

embyserver.txt

[Luke 42077]

55 minutes ago, MiCo1972 said:

Here is the log. I hope you can find the problem. Thanks a lot…

greetings

Michael

embyserver.txt 64.32 kB · 0 downloads

Hi, what exactly did you try to do during this time?

[MiCo1972 6]

I restarted the server once so that the log wouldn't be too long. Then I tried to start a film on the Windows computer running the Emby app via the server's web interface. That didn't work. I saved the log immediately afterwards. So these should be the last entries.

Best regards,

Michael

[Luke 42077]

Quote

Then I tried to start a film on the Windows computer running the Emby app via the server's web interface.

What are the steps that you took to do this?

[MiCo1972 6]

In the web portal, I click on the "Play on another device" icon in the top right-hand corner and select my computer, which also appears there. Then I click on "Play" for a film, but nothing happens. If I start Emby Theatre on my computer instead of the Emby app and do the same thing, it works.

Kind regards,

Michael

[MiCo1972 6]

Hey,

is there perhaps a solution to my problem, or is it due to the new app?

Kind regards,

Michael

[MiCo1972 6]

Hello Luke,

is there anything else I can do to speed up the resolution of this issue?

kindly regards

 

Michael

[Luke 42077]

Hi, we'll have a new update to Emby for Windows out soon. Please let us know if that helps once you have it. Thanks !

[MiCo1972 6]

Hi Luke,

thanks a lot. I will try it.

Greetings

Michael

[MiCo1972 6]

I have tried the beta and it works fine. Very nice! 

If the app could now remember that I always want dynamic adjustment of the aspect ratio, it would be nearly perfect for me.

Many thanks!

Best regards

Michael