How do I prevent emby from removing library information?

[Luke 42077]

1 hour ago, Klaitu said:

I have it configured to save .nfo files into the media folders, but because emby's SMB implementation is flawed, it reports that it is unable to save them into the media folders due to authentication issues and instead saves them into whatever default fallback location. The server permissions for emby are 100% correct.

But we're kind of getting off into the weeds, here. Even if emby didn't delete the .nfo files it still removes the media from the library, and getting it to rescan the library without dropping some other piece of media is the main issue I am having.

When I add media the library, I ONLY want to add media. I don't want to remove media, and I don't want to sync folders. I just want to add new media.

I believe the smb authentication is addressed in the 4.9 server release. The 4.8 server does have cases where your configured credentials are not utilized but I think at this point all of those have been found and rectified.

[Guest]

4 minutes ago, Luke said:

I believe the smb authentication is addressed in the 4.9 server release. The 4.8 server does have cases where your configured credentials are not utilized but I think at this point all of those have been found and rectified.

I'll keep an eye out for "error in metadata saver" style error in the log the next time I run a library scan. It for sure isn't putting .nfo files into the media folders, and it is for sure 100% configured to do so..  but that may just be because of the previous errors.

[guunter 49]

On 11/5/2025 at 10:10 AM, Klaitu said:

I'll keep an eye out for "error in metadata saver" style error in the log the next time I run a library scan. It for sure isn't putting .nfo files into the media folders, and it is for sure 100% configured to do so..  but that may just be because of the previous errors.

Oh I see. I don't let Emby write to my media at all. It's read only.

[Guest]

1 minute ago, guunter said:

Oh I see. I don't let Emby write to my media at all. It's read only.

Yeah, I'm not really particular about that. I have no preference where it stores the information. I just want it to stop deleting metadata.

[helldave 0]

hey there, I'm having the exact same problem, but for me it's my whole movie library

it doesn't do it with tv shows or anything else I have set up, just movies

I'm running 4.9.1.90

embyserver(1).txt

[helldave 0]

I solved my issue by pointing emby at the local folders on my NAS rather than at the samba shares

 

Edited December 1, 2025 by helldave
i solved my issue

[Luke 42077]

7 hours ago, helldave said:

I solved my issue by pointing emby at the local folders on my NAS rather than at the samba shares

 

Hi, thanks for following up. We will look into that.

[Luke 42077]

Hi, have you updated to Emby Server 4.9? Has that helped?

[Guest]

1 minute ago, Luke said:

Hi, have you updated to Emby Server 4.9? Has that helped?

The behavior had not changed as of yesterday, but since emby support is not interested in solving the issue, I've begun migration away from emby and won't be using it any longer.

Best of luck.

[Luke 42077]

8 minutes ago, Klaitu said:

The behavior had not changed as of yesterday, but since emby support is not interested in solving the issue, I've begun migration away from emby and won't be using it any longer.

Best of luck.

HI, we are interested in working with you to resolve this issue. There are numerous changes to the server's SMB support in the 4.9 release, so can we please look at a new example with that?

[Guest]

32 minutes ago, Luke said:

HI, we are interested in working with you to resolve this issue. There are numerous changes to the server's SMB support in the 4.9 release, so can we please look at a new example with that?

I don't believe you, Luke. I don't think that you care even a little bit. I'm not entirely convinced that you aren't an AI chatbot.

But I mean, we already had this conversation before about 5 months ago when 4.9 came out, so relive some of your best customer service moments where you kept ignoring my questions and were completely uninterested in providing any sort of help whatsoever. Much of my decision to move off emby is thanks to you, personally!

For what it's worth, I hope you do decide to fix your broken product one day. Emby's pretty great except for the part where it can't maintain its own library.

Here's where we went over all of this before:

Ok, we're done now. Good Luck, and I honestly mean that.

[Luke 42077]

@KlaituI've merged your two topics so that we can keep everything together. That will make it much easier for us to review all of the past information. Thanks !

[Luke 42077]

@Klaituthe difference between 4.8 and 4.9 is that there were numerous places in the system where 4.8 was not using your configured SMB credentials. This has been rectified in 4.9. In addition there were other SMB related bug fixes that were made.

Additionally, the underlying SMB library that we embed has been updated as well.

[Guest]

2 minutes ago, Luke said:

@Klaituthe difference between 4.8 and 4.9 is that there were numerous places in the system where 4.8 was not using your configured SMB credentials. This has been rectified in 4.9. In addition there were other SMB related bug fixes that were made.

Additionally, the underlying SMB library that we embed has been updated as well.

All I can really say is that I noticed the verbiage in the log changing, but no actual difference in results. Metadata continued to not be saved into media folders, etc. One thing to try might be to mount the shares via fstab and bypass the emby SMB implementation entirely. Another thing you might want to look at is media files stored on different file systems, at least that's where I would try looking.

[Luke 42077]

OK we will try to chase your issue down. Thanks.