Emby 2.2.39 freezes completely on macOS 15.3.2 (Sequoia, ARM64 native – Mac Studio M4)

[Stranger7 0]

Hello,

I’m experiencing a complete freeze of the Emby macOS client on an Apple Silicon machine, even after a full clean reinstall. The issue persists regardless of configuration.

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System details

• Device: Mac Studio M4 (Apple Silicon – ARM64, running natively, not under Rosetta)

• macOS: 15.3.2 (24D2082 – Sequoia)

• Emby version: 2.2.39 (ARM64 build from the official Emby site)

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Symptoms

• The app launches normally, then completely freezes after a few seconds, either on the home screen or as soon as a video thumbnail appears.

• No crash dialog is displayed — the process Emby locks up the CPU at 100%.

• The only way to quit is via Force Quit.

• No meaningful crash report is generated in ~/Library/Logs/DiagnosticReports/.

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Troubleshooting already performed

• Full removal of all user data and preferences:

  rm -rf ~/Library/Application\ Support/Emby
  rm -rf ~/Library/Preferences/com.emby.media.plist
  rm -rf ~/Library/Caches/com.emby.media
  rm -rf ~/Library/Saved\ Application\ State/com.emby.media.savedState

  
  

   

  Clean reinstall of Emby 2.2.39 (ARM64) from the official site.

  Tested with fresh configuration and cache cleared.

  (I haven’t tested disabling hardware acceleration yet, nor tried with a new macOS user profile or the local Emby Server — can do that next if needed.)

  Some users mentioned that version 2.2.37 ARM64 was stable on Sequoia, but that build is no longer available on the download page.

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  Questions

  Can you confirm this is a known compatibility issue under macOS 15.3.x (Sequoia)?

   

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  Thanks in advance for any clarification or workaround you can share.
  Happy to provide a crash log or system trace if needed.

  Best regards,
   

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[Luke 42077]

@Stranger7

 

Hi, we’ll take a look at this.  Thanks.