On Now and Up Next OSD slow to load

[tree2369 16]

Found recently that the On Now and Up Next sections in the players OSD is very slow to load and sometimes won’t load at all.

Up Next also freezes the OSD for a while while it is trying to load.

Any body else having this issue?

[Luke 42077]

Hi there, what exactly is "slow to load" ?

[tree2369 16]

Same behaviour on both my Apple TVs.

Tried all of the betas available but they all have the same issue.

iOS and my android tablet load those fine.

Edit: sometimes the thumbnails will eventually load but more often then not they don’t, just freezes navigation for a few seconds

Edited October 26, 2025 by tree2369
Extra info

[Luke 42077]

Does it have a large number of items?

[tree2369 16]

9 hours ago, Luke said:

Does it have a large number of items?

For on now I have 30 channels.

For up next would just be whatever is in the season. But does it even with 8-10 episode seasons.

But loads instantly on platforms other than tvOS

[tree2369 16]

Just tried again now and weirdly enough it is working perfectly.

Will try keep an eye on it and see if I can work out any triggers if it happens again and post here. Just seems odd it was only effecting tvOS.