supermood 71 Posted October 25, 2025 Posted October 25, 2025 hi experts what could be the reason for not seeing the cases I've maintained for movies tv etc..? the plugin doesn't look very complicated? I've checked all settings I could found. in my instance all is working perfectly, but in another one I've recently created for my parents the Plugin doesn't work. I'm stuck with posters. only one default profile any thoughts? many thanks!!
Luke 42077 Posted October 26, 2025 Posted October 26, 2025 HI there, can you please provide a specific example? How to Report a Problem Thanks !
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 8 hours ago, Luke said: HI there, can you please provide a specific example? How to Report a Problem Thanks ! thanks Luke. a screenshot doesn't make sense, it just shows the usual posters on the home screen and lib views.I'm not at my parents in the moment... latest emby server running in windows checked with lg tv app, latest on a g5 and latest Android tv app via shield. I did the same as always, as far I can remember. installed the glugin. press default. maintain covers for movies, TV and seasons. go back to main configuration and run a library and metadata update incl replacing all pictures. i still see posters not covers on both apps. the Plugin works perfectly in my setup at home. latest docker on synology and various apps like oled TV, android on tablets and emfy for Kodi next gen via ugoos am6b+. I didn't see a poster only covers since I installed the Plugin, a year at least. and I can't see a different configuration in my setup
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 hi now currently on a free version pls don't tell me the Plugin only works if you have a subscription or similar. that would be an info that should be visible while downloading the Plugin!!
ebr 16169 Posted October 26, 2025 Posted October 26, 2025 8 minutes ago, supermood said: that would be an info that should be visible while downloading the Plugin!! Hi. It is: 1
Neminem 1518 Posted October 26, 2025 Posted October 26, 2025 Its stated here Emby Premiere Feature Matrix | Emby Documentation And also in plugin catalog. 1
Solution supermood 71 Posted October 26, 2025 Author Solution Posted October 26, 2025 4 minutes ago, ebr said: Hi. It is: I didn't see that. xxx. I tried it 5 times with different covers. doesn't explain why it wasn't working for 14 days trial at least? but anyway. for the next weeks my parents will not subscribe. thanks for the help 1
Neminem 1518 Posted October 26, 2025 Posted October 26, 2025 11 minutes ago, supermood said: but anyway. for the next weeks my parents will not subscribe. thanks for the help Wait what? Are you charging your parents for use of your Emby Server.
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 haha def not. I wrote earlier they have their own little server installation on a windows notebook using emby the first time.l, thanks to me... I cannot let them use mine (which would be free of course!!) because I cannot go out with anything in the moment. fiber isp should be available for 3 years now, currently I'm with a cable and the isp send me an modem router without bridge mode and I'm to stupid to maintain 2 port forwards with my router mesh system.. that's something I tried one whole day and will never touch again they will try emby in general, and if they like it I will subscribe for them
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 or can I use my credentials for a second server in their home?
Neminem 1518 Posted October 26, 2025 Posted October 26, 2025 I think that would work. Be aware of the device limit. They are accumulated by license key. So if you parents share there server with others its counted aging's you key. 1
Neminem 1518 Posted October 26, 2025 Posted October 26, 2025 In general do NOT share your license key. Its against TOS, I believe. 1
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 that's fantastic news! many thanks!!! how do I do that? Just using my username and password on their windows server? or do I have to create something in advance, like a specific name and password? they will not share anything their internet / upload is way to slow for anything. maybe 480i would work
Neminem 1518 Posted October 26, 2025 Posted October 26, 2025 Hmm think about it How did you insert the key on your server
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 hmm. I'm with emby for 10 years. or 15? cannot even remember a time without, was there a life..? and I surely don't remember how I first set it up. with my latest transfer to synology app and then later to docker I don't think I did anything besides using my name and pw. so that I should be able to do somewhere else
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 you mean explore? no. I just thought username and pw are for the clients. I honestly cannot remember what I did to subscribe my server with my credentials. but cannot be rocket science
supermood 71 Posted October 26, 2025 Author Posted October 26, 2025 now I have my life time premiere key in my password manager. about time! I honestly cannot remember I put it in, and I surely don't have an saved email with it 1
ebr 16169 Posted October 28, 2025 Posted October 28, 2025 Hi. The key goes here: How is the Emby Premiere Key Delivered to Me? 1
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