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Can't acces to setup


Go to solution Solved by OlivierSelliez,

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OlivierSelliez
Posted

Hello,
This is my first post here, excuse my English : I'm french.
Since a while I can't access to the setup of the emby server. I can't still read all my media (from computer or phone), but I can't configure it anymore.
When I click to my profil or the "parameters" button, nothing happen.
I've tried to redownload the Emby server portable, run it, start a new configuration. I just added a folder to my library : no problems. Then when I try to access the parameters to add others folders : nothing happen !
I'm on windows 10, just downloaded the last Emby server portable, using last version of Firefox or Floorp (fork of FF).
Please help.
Thanks in advance.

Posted

Hello OlivierSelliez,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

Posted
Quote

When I click to my profil or the "parameters" button, nothing happen.

Hi, can you please show a screenshot of what you are clicking on? Thanks.

OlivierSelliez
Posted (edited)
16 hours ago, Luke said:

Hi, can you please show a screenshot of what you are clicking on? Thanks.

Hi ! It's on the home page, where i can see all my media, on top-right corner.

Capture d’écran 2025-10-25 140431.png

Edited by OlivierSelliez
visproduction
Posted (edited)

Possible translation of "Obtenez Emby Premiere" is wider than English text and this wider button div may cause an overlap to the right Casting, profile and setup buttons.  I would test this idea, if I had a working server, but currently I am in between residences.  Try using a larger monitor or right click and inspect where the divs overlap.  The Profile and Setup up icons could be fixed with a z-index:9; style added in custom.css for each div id.

Finding bugs caused by language change is often missed.  I have found many bugs for clients where the language change causes links to no longer be clickable.

Hope that helps.

Edited by visproduction
OlivierSelliez
Posted
9 minutes ago, visproduction said:

Possible translation of Obtenez Empy Premiere is wider than English text and this wider button div may cause an overlap to the right Casting, profile and setup buttons.  I would test this idea, if I had a working server, but currently I am in between residences.  Try using a larger monitor or right click and inspect where the divs overlap.  The Profile and Setup up icons could be fixed with a z-index:9; style added in custom.css for each div id.

Finding bugs caused by language change is often missed.  I have found many bugs for clients where the language change causes links to no longer be clickable.

Hope that helps.

Thanks for this idea, I will try ASAP. (not on my computer right now).
I have basics knowledge in html and web dev, I will inspect the page.

But I always used Emby in French, and several month/weeks ago, it worked perfectly fine 😕

OlivierSelliez
Posted

Didn't seems to be that.
I can roll-over each icons, when i use the inspector of FF nothing seems overlaping...
I'm stuck.

It appears i can click on the whell, it lead me to the dashboard, bit i can't click to the "..." button.

See the screenshot :
Grey lead me to the page with read button who don't work.
Orange don't work at all.

Capture d’écran 2025-10-25 225435.png

Posted

I would try clearing browsing data and see if that helps. If it doesn't the next thing to look at would be browser extensions as well as removing any third party plugins from emby server.

OlivierSelliez
Posted
3 minutes ago, Luke said:

I would try clearing browsing data and see if that helps. If it doesn't the next thing to look at would be browser extensions as well as removing any third party plugins from emby server.

Thanks for your response.
I'll try that tomorrow and let you know. But clearing my browser data... 🥲 I need to check if i don't have things i have to keep 😅
BTW I've trying in private browsing and the result were the same.

  • Thanks 1
Posted

Oh and I would add trying a different browser to the list of things to try if the problem persists after that. Please let us know how things go. Thanks.

OlivierSelliez
Posted
13 hours ago, Luke said:

Oh and I would add trying a different browser to the list of things to try if the problem persists after that. Please let us know how things go. Thanks.

Hello,
It work fine on MS Edge v.141 (latest version) but still don't work on Firefox v.144 (latest version) even after cleaning all the cache with CCleaner.
I will check my extensions.

  • Solution
OlivierSelliez
Posted
13 hours ago, Luke said:

I would try clearing browsing data and see if that helps. If it doesn't the next thing to look at would be browser extensions as well as removing any third party plugins from emby server.

Ok,
I just found it !
I use this extension https://addons.mozilla.org/en-US/firefox/addon/popupoff/
It block html overlays...
Problem solved, thanks a lot for your help !

  • Thanks 1

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