NickWells 0 Posted October 18, 2025 Posted October 18, 2025 I realise this is a long shot as my issues is on an older tablet running Android 8.0, but the app is supported on that version. After a few minutes of music playback to a Bluetooth audio device, I get a message saying the Emby app has crashed. I suspect this is related to billing as the app logs show http://192.168.0.190:8096/emby/Sessions/Playing/Progress Sat Oct 18 14:57:44.391 GMT+01:00 2025 ApiClient: reportPlaybackProgress response Sat Oct 18 14:57:44.419 GMT+01:00 2025 loading [eventTime=708.63, mediaPos=86.50, window=5, period=5, true] Sat Oct 18 14:57:44.421 GMT+01:00 2025 loading [eventTime=708.63, mediaPos=86.97, window=5, period=5, false] Sat Oct 18 14:57:44.763 GMT+01:00 2025 Error intializing IAP Manager. Google Play In-app Billing API version is less than 3 Sat Oct 18 14:57:44.765 GMT+01:00 2025 Error intializing IAP Manager. Service connection is disconnected. Which is repeated until I kill the app. I don't have a premiere license on the server. Other android devices play fine, so this is probably a limitation of an older version of android, that sadly I cannot update. I've included the client and server logs. emby_android_1760795104967.txt embyserver.txt
Luke 42077 Posted October 26, 2025 Posted October 26, 2025 Hi, does this only happen with bluetooth playback and not local playback on the device?
NickWells 0 Posted November 3, 2025 Author Posted November 3, 2025 Hi Luke, Just tested again and it happens during local playback too. Nick
Luke 42077 Posted November 3, 2025 Posted November 3, 2025 Hi, have you updated to Emby for Android 3.5.15? Has that helped?
NickWells 0 Posted November 4, 2025 Author Posted November 4, 2025 3.5.15 is definitely an improvement. It runs longer before crashing, typically about 15 minutes. Would the new logs help?
NickWells 0 Posted November 4, 2025 Author Posted November 4, 2025 I've chopped a load of duplicated lines towards the end. Is this a payment issue? The payment UI not being displayed as the Play Store environment is out of date? I see this in the logs but no payment option is ever displayed Tue Nov 04 13:14:15.258 GMTZ 2025 getPurchaseInfos Tue Nov 04 13:14:15.261 GMTZ 2025 Checking purchase status of com.mb.android.playback Tue Nov 04 13:14:15.281 GMTZ 2025 *** IsPurchased Result: com.mb.android.playback Failure Tue Nov 04 13:14:15.283 GMTZ 2025 Sending url to webView: window.IapManager.updateProduct("com.mb.android.playback", false, "£4.49") Tue Nov 04 13:14:15.284 GMTZ 2025 Checking purchase status of com.mb.android.unlock Tue Nov 04 13:14:15.295 GMTZ 2025 *** IsPurchased Result: com.mb.android.unlock Failure Tue Nov 04 13:14:15.296 GMTZ 2025 Checking purchase status of emby.supporter.monthly Tue Nov 04 13:14:15.306 GMTZ 2025 *** IsPurchased Result: emby.supporter.monthly Failure Tue Nov 04 13:14:15.308 GMTZ 2025 Sending url to webView: window.IapManager.updateProduct("emby.supporter.monthly", false, "£5.99") Tue Nov 04 13:14:15.422 GMTZ 2025 Server discovery timed out waiting for response. Tue Nov 04 13:14:15.423 GMTZ 2025 Found 0 servers also this Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Google Play In-app Billing API version is less than 3 Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Google Play In-app Billing API version is less than 3 Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. Tue Nov 04 13:19:08.130 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. Tue Nov 04 13:19:08.131 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. Tue Nov 04 13:19:08.131 GMTZ 2025 Error intializing IAP Manager. Google Play In-app Billing API version is less than 3 Tue Nov 04 13:19:08.131 GMTZ 2025 Error intializing IAP Manager. Service connection is disconnected. emby_android_1762262047408.txt
Luke 42077 Posted November 21, 2025 Posted November 21, 2025 hi @NickWellsare you still seeing this with Emby for Android 3.5.16?
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