Server stops responding

[evanover 2]

About a week ago at random times while playing a movie emby would lock the windows machine up and require a hard reset.No problems with machine except when using Emby. It's not any movie in particular or any Roku in particular.Never in the same place . I'm sure it has to do with the transcoding setting or the video driver.

Device name    MediaServer
Processor    12th Gen Intel(R) Core(TM) i5-12500 (3.00 GHz)
Installed RAM    64.0 GB (63.7 GB usable)
System type    64-bit operating system, x64-based processor

Edition    Windows 11 Pro
Version    24H2
OS build    26100.6725

 

embyserver-63895987285.txt ffmpeg-transcode-c7d3290f-186d-4ce8-becc-404bb93309e5_1 (1).txt ffmpeg-transcode-c7d3290f-186d-4ce8-becc-404bb93309e5_1.txt hardware_detection-63895987297.txt

[Luke 42077]

Hi, I would try resetting your customizations and see if that helps:

Warning EncoderParametersH264Nvidia.NvidiaPreset: Original:  Actual: p7
Warning EncoderParametersH264Nvidia.RateControlMode: Original:  Actual: constqp
Warning EncoderParametersH264Nvidia.ZeroLatency: Original: False Actual: True
Warning EncoderParametersH264Nvidia.ProfileLimit: Original:  Actual: AvcProfileHigh

 

[evanover 2]

Not sure how to do that. 

[evanover 2]

Any guidance on how to reset the the values to default

[Luke 42077]

5 hours ago, evanover said:

Any guidance on how to reset the the values to default

What you would do is click on the encoder in server transcoding settings and then adjust the values. Please let us know if this helps. Thanks.

[Luke 42077]

@evanover?

[evanover 2]

Removed both video cards drivers from system and reinstalled. Lock up have stopped but even with playing only one stream on local hardwired network the system still has strutting during playback.

[Luke 42077]

OK thanks for the update.