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Playback issue Nvidia Shield


Go to solution Solved by pigers,

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Posted

Hi,

Apparently my Nvidia Shield PRO does not like to playback some files from Doctor Who, while on PC it plays great in browser. Can you advise ?

image.png.ea90f30266a56c4143b504469015ad97.png

image.png.95c061a4b8c1d277e2209840f9d7ce2a.png

MediaInfo:
 

General
Unique ID                                : 163005460440845600429177040443756432805 (0x7AA1B5B144F2FBFDABB5D081EF8ECDA5)
Complete name                            : S:\Seriale\Doctor Who (2005)\Season 7\Doctor Who (2005) - S07x01.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 1.10 GiB
Duration                                 : 48 min 55 s
Overall bit rate                         : 3 228 kb/s
Frame rate                               : 25.000 FPS
Title                                    : Doctor Who Series 7 Special Edition Boxset Disc 1
Encoded date                             : 2025-10-09 08:16:04 UTC
Writing application                      : HandBrake 1.7.0 2023111500
Writing library                          : Lavf60.16.100
ErrorDetectionType                       : Per level 1

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L4@High
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 48 min 55 s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : A_AAC-2
Duration                                 : 48 min 55 s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Title                                    : Surround 5.1
Language                                 : English
Default                                  : Yes
Forced                                   : No

Emby Logs 


 

embyserver.txt

Posted (edited)

@pigerslooks like you're trying to view x265 (HEVC) media on your Android TV and looking at your screenshots, the file is being transcoded to x264.

It looks to me that your Android TV is either somewhat old and doesn't actually support x265 media or that your Shield doesn't seem to support x265 either, at least most of them don't according to a quick Google search.

You should be able to play x264 files without problem right?

---

What I personally do is that I keep my high-res 4K stuff at HEVC (most newer devices can easily play this, with the exception of Chromecast, Shield, Windows 10 apparently, etc) and create downscaled copies with x264 and AAC, since most older devices support that. 

Edited by brothom
Posted

Other H/x- 265 encoded files are working fine. Only that series is causing issues.

Posted

@pigerswell even if others seem to work file, this file actually has an error causing it to transcode:

 image.png.0272779e68e2e0623ed130e81a582b9c.png

 

6 minutes ago, pigers said:

Other H/x- 265 encoded files are working fine. Only that series is causing issues.

Even if other files work fine, can you check if they're not being transcoded as well?

What you could also try is selecting a different quality for this media as it seems to not be supported by your device.
The file seems to be created by "HandBrake 1.7.0 2023111500", did you convert this file yourself or is there another original file? 

Regardless, this file seems a little bit "funky" and upscaling 3mbps to 5mbps seems like a pretty bad idea so something weird is going on.

Posted

Other season of Doctor:

General
Unique ID                                : 302297148766688039676187524177343922503 (0xE36C5026BFC6BF46DE7E678FB7D1C147)
Complete name                            : S:\Seriale\Doctor Who (2005)\Season 01\Doctor Who (2005) - S01x01 - Rose.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 2.59 GiB
Duration                                 : 46 min 20 s
Overall bit rate                         : 7 985 kb/s
Frame rate                               : 23.976 FPS
Title                                    : Doctor Who Series 1 Disc 1
Encoded date                             : 2023-10-30 17:04:19 UTC
Writing application                      : mkvmerge 79.0 ('Funeral Pyres') 64-bit
Writing library                          : libebml v1.4.4 + libmatroska v1.7.1 / Lavf59.27.100

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L4@Main
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 46 min 20 s
Bit rate                                 : 7 843 kb/s
Width                                    : 1 878 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 1.739
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.161
Stream size                              : 2.54 GiB (98%)
Language                                 : zxx
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
ID in the original source medium         : 4352 (0x1100)
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : A_AAC-2
Duration                                 : 46 min 20 s
Bit rate                                 : 140 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 46.3 MiB (2%)
Title                                    : Stereo
Language                                 : English
Default                                  : Yes
Forced                                   : No
Original source medium                   : Blu-ray

Text
ID                                       : 3
Format                                   : ASS
Codec ID                                 : S_TEXT/ASS
Codec ID/Info                            : Advanced Sub Station Alpha
Duration                                 : 45 min 18 s
Bit rate                                 : 96 b/s
Frame rate                               : 0.213 FPS
Count of elements                        : 579
Compression mode                         : Lossless
Stream size                              : 31.9 KiB (0%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

Menu
00:00:00.000                             : Chapter 1
00:05:42.342                             : Chapter 2
00:08:15.996                             : Chapter 3
00:09:51.049                             : Chapter 4
00:15:30.513                             : Chapter 5
00:19:15.321                             : Chapter 6
00:25:04.378                             : Chapter 7
00:28:17.863                             : Chapter 8
00:33:10.155                             : Chapter 9
00:36:57.257                             : Chapter 10
00:41:51.009                             : Chapter 11
00:44:39.552                             : Chapter 12
00:45:20.593                             : Chapter 13

Definitely no transcoding https://i.saph.ovh/keMi5/NuDupoZa65.png or https://i.saph.ovh/keMi5/JeSAxuXu85.png

I'm ripping from BD disk to NAS, re-coding file to save space .. 65 GB per 1 disk is way to much. 

Currently it's from BD rip to H265 Intel Encoder https://i.saph.ovh/keMi5/zITiqOWa17.png

 

  • Solution
Posted (edited)

Fixed it myself .. NVENC encoder sux - use H265 via CPU.

General
Unique ID                                : 192458859544121370814816829090457371951 (0x90CA3A6286436E9F1625E79BBF22C52F)
Complete name                            : S:\Seriale\Doctor Who (2005)\Season 9\Doctor Who (2005) - S09x01 - The Magician's Apprentice (1).mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 583 MiB
Duration                                 : 46 min 20 s
Overall bit rate                         : 1 760 kb/s
Frame rate                               : 25.000 FPS
Title                                    : Doctor Who Series 9 Disc 1
Encoded date                             : 2025-10-19 14:52:03 UTC
Writing application                      : HandBrake 1.7.0 2023111500
Writing library                          : Lavf60.16.100
ErrorDetectionType                       : Per level 1

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L4@Main
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 46 min 20 s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 0)
Bit depth                                : 8 bits
Writing library                          : x265 3.5+1-f0c1022b6:[Windows][GCC 13.2.0][64 bit] 8bit+10bit+12bit
Encoding settings                        : cpuid=1111039 / frame-threads=4 / numa-pools=20 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x1080 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=3 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-eob / no-eos / no-hrd / info / hash=0 / temporal-layers=0 / open-gop / min-keyint=25 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=0 / b-pyramid / bframe-bias=0 / rc-lookahead=15 / lookahead-slices=6 / scenecut=40 / no-hist-scenecut / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=0 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=2 / limit-refs=3 / no-limit-modes / me=1 / subme=2 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=2 / selective-sao=4 / no-early-skip / rskip / fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=0.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=22.0 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=1 / transfer=1 / colormatrix=1 / chromaloc=1 / chromaloc-top=0 / chromaloc-bottom=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=255 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / scenecut-aware-qp=0conformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 / no-vbv-live-multi-pass / no-mcstf / no-sbrc
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : A_AAC-2
Duration                                 : 46 min 20 s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Title                                    : Surround 5.1
Language                                 : English
Default                                  : Yes
Forced                                   : No

 

Edited by pigers
  • Thanks 1

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