No compatible streams available

[Sakashi 0]

Been experiencing this for a while too, but for me it work smooth if I first convert the subtitle file to another format. Could it be an idea to add subtitle convertion into emby?

[Luke 42077]

@Sakashi

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Sakashi 0]

It's the same issue reported in case 128841

Sometimes files won't start, and give "No compatible streams available", sometimes it crash during stream with same error, and sometimes they work fine.

Attached the logs (not sure what logs describe it when it failed). 

Logs.zip

[Luke 42077]

Hi, what or where is case 128841 ?

[Luke 42077]

Also please attach the main emby server log as well. Thanks.

[Edrock200 53]

Fwiw I saw this in beta 4.9.23...Seemed to be when the internal subtitles count was really high, like 20+, but seemed resolved in a subsequent update. 

[Sakashi 0]

9 hours ago, Luke said:

Hi, what or where is case 128841 ?

This one that I orginially posted in

[Sakashi 0]

9 hours ago, Luke said:

Also please attach the main emby server log as well. Thanks.

Here ya go

embyserver.txt

[Luke 42077]

19 hours ago, Sakashi said:

Here ya go

embyserver.txt 3.67 kB · 1 download

@Sakashithere is no playback activity in this log file.  Are you sure it's the right one? Can you please try again? Thanks !