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Emby app crashes back to home screen after logo appears


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NortherNerd
Posted

Hi,

When I launch Emby on my Roku, I see the Emby logo and then it crashes back to the Roku Home screen.  As far as I know, there has been no changes to my home network. It worked Thursday night, it did not work Friday night. Here is what I've tried so far:

  • Reboot the Roku
  • Power cycle the Roku
  • Un-install the Emby app and re-install
  • I found a command on the Emby site to clear cache.  Home x 5, Up, Rewind x 2, Fast Forward x 2.  This did not resolve the problem
  • I tried to get the logs from Roku.  I put Roku into developer mode, telnet into port 8085, but that doesn't seem to work
  • I rebooted my Emby server
  • I can access Emby from my PC, my iPhone, my iPad - so I don't think the Emby server is at fault here.  Plus, I don't even get past the Emby logo, and after un-installing and re-installing, it should have at least prompted me for server name/ip
  • I reset the network connection on my Roku and re-logged into my home network
  • I checked to make sure that the Roku software was up to date - it is

Roku: Software version 14.6

Emby: Version 4.1 build 49

 

Any help would be appreciated

Thanks.

Posted

We're looking into it. 

 

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