Mac OS Tahoe - Cannot restore an App Purchase

[stevew80 0]

Hi,

Sorry if this has been covered before, searched the forum but cannot find an answer.

I have just purchased the app unlock on my iPhone from Apple app store - worked perfectly, then I went to my iPad and clicked on the 'restore purchase' option, which also worked fine.

However, on the Mac, I downloaded the app from Apple app store and went to 'restore purchase' but it only shows me an ''I have emby premier' option (which I don't).

Should I be able to restore the app unlock purchase on my Mac?  I thought one purchase covered all of my Apple devices? (and if it doesn't how do I purchase the app unlock for my mac?)

 

Thanks,

Steve

 

Edited October 2, 2025 by stevew80
typos!

[Luke 42077]

Hi, we'll take a look at this. Thanks for reporting.

[stevew80 0]

Hi Luke, Any progress on this?

[Luke 42077]

On 10/16/2025 at 6:05 PM, stevew80 said:

Hi Luke, Any progress on this?

Hi, apologies for the delay. We are still looking at it. thanks.

[gufo1 0]

Hello, Having the same problems. What to do??