podonnell 47 Posted September 24, 2025 Posted September 24, 2025 Having an odd issue this AM. Was using my TV last night and my subtitles were how they normally are. Now, this AM I am seeing extra large subtitles with >> in front of them. Emby for LG 1.0.47 My TV itself did appear to have an update or something as it took longer to boot, but my understanding is all subtitle display is controlled via Emby settings. Anyone experience this before?
Luke 42077 Posted September 24, 2025 Posted September 24, 2025 Quote all subtitle display is controlled via Emby settings. No, only certain subtitles, which the settings screen indicates.
Luke 42077 Posted September 24, 2025 Posted September 24, 2025 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
podonnell 47 Posted September 24, 2025 Author Posted September 24, 2025 3 hours ago, Luke said: No, only certain subtitles, which the settings screen indicates. I meant comparatively to my TV controlling them. It's either Emby or in the event of a graphical subtitle where the video controls them. But my TV itself would have no bearing over them to my understanding. This happened globally to every video I have. I use Emby on my SHIELD as well and those have not been altered. All subtitles I tested with are .srt Seems like some type of ffmpeg conversion happening when loading them? Here are the logs: 2025-09-24 16:18:46.332 Info SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_convert' Execute: \emby\system\ffmpeg.exe -loglevel +timing -y -sub_charenc:s:0 utf-8 -i "\Movies\The NeverEnding Story III (1994)\The NeverEnding Story III.en.sdh.srt" -map 0:0 -vn -an -c:s:0 webvtt "\emby\programdata\cache\temp\5b4ead7085b3457aa4159fc750c6cda6.vtt" 2025-09-24 16:18:46.394 Info SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_convert' Process exited with code 0 - Succeeded 2025-09-24 16:18:46.417 Info SubtitleEncoder: ffmpeg subtitle conversion took 120ms for \Movies\The NeverEnding Story III.en.sdh.srt 2025-09-24 16:18:46.441 Info Server: http/1.1 Response 200 to host4. Time: 148ms. GET http://192.168.1.250:8096/emby/Videos/95924/87a55d0bf6a1e375e57bb3fdf15f7907/Subtitles/2/0/Stream.vtt?api_key=x_secret7_x 2025-09-24 16:18:46.482 Info Server: http/1.1 Response 206 to host4. Time: 548ms. GET http://192.168.1.250:8096/emby/videos/95924/original.mkv?DeviceId=4abc1e73-43ab-4f41-a0c3-7b47829da924&MediaSourceId=87a55d0bf6a1e375e57bb3fdf15f7907&PlaySessionId=3b7896632b0343b08b637f3dc05cbc1c&api_key=x_secret7_x 2025-09-24 16:18:46.538 Info Server: http/1.1 GET http://192.168.1.250:8096/emby/videos/95924/original.mkv?DeviceId=4abc1e73-43ab-4f41-a0c3-7b47829da924&MediaSourceId=87a55d0bf6a1e375e57bb3fdf15f7907&PlaySessionId=3b7896632b0343b08b637f3dc05cbc1c&api_key=x_secret7_x. Source Ip: host4, Connection=close, Host=host5, User-Agent=Mozilla/5.0 (Web0S; Linux/SmartTV) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.211 Safari/537.36 WebAppManager, Accept-Encoding=identity, Range=bytes=58511962613-, icy-metadata=1 2025-09-24 16:18:46.553 Info Server: http/1.1 POST http://192.168.1.250:8096/emby/Sessions/Playing?X-Emby-Client=Emby for LG&X-Emby-Device-Name=LG Smart TV (OLED77G3PUA)&X-Emby-Device-Id=4abc1e73-43ab-4f41-a0c3-7b47829da924&X-Emby-Client-Version=1.0.47&X-Emby-Token=x_secret7_x&X-Emby-Language=en-us&reqformat=json. Source Ip: host4, UserAgent: Mozilla/5.0 (Web0S; Linux/SmartTV) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.211 Safari/537.36 WebAppManager 2025-09-24 16:18:46.553 Info Server: http/1.1 Response 206 to host4. Time: 15ms. GET http://192.168.1.250:8096/emby/videos/95924/original.mkv?DeviceId=4abc1e73-43ab-4f41-a0c3-7b47829da924&MediaSourceId=87a55d0bf6a1e375e57bb3fdf15f7907&PlaySessionId=3b7896632b0343b08b637f3dc05cbc1c&api_key=x_secret7_x 2025-09-24 16:18:46.554 Info SessionManager: Playback start reported by app Emby for LG 1.0.47 on LG Smart TV (OLED77G3PUA) playing The NeverEnding Story III. Started at 438583 ms. PlaySessionId: 3b7896632b0343b08b637f3dc05cbc1c
Luke 42077 Posted September 24, 2025 Posted September 24, 2025 Hi there, please attach the complete log file. Thanks.
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