Android app on google TV streamer - App tries to resume and freezes with black screen for 4-5 minutes

[lozachmp 0]

Steps to reproduce:
- I watch a live TV stream on Emby Android app with google TV streamer on my TV
- I switch off the TV (with google TV streamer remote)
- I come back the day after (server was stopped during the night and refreshed the IPTV streams when starting in the morning)
- I switch on the TV and I'm on the same IPTV stream as I was when I switch it off but it seems paused, nothing is playing (black screen except for controls), the interface is not responsive and after 4-5 minutes of trying to relaunch Emby app, emby app actually relaunches. Notice that when I try to relaunch the Emby app what I do is clicking on home button of my google TV streamer remote and launching Emby app, for the first 4-5 minutes it actually put me back on the stuck stream directly until it relaunches the app.

Possible Expected result:
- Stream playing should have been stopped and I should be on the last screen I was before I played the stream the day before (in my case the TV guide)

(Notice this does not happen on Android for TV app)

[Luke 42077]

   @lozachmp

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[lozachmp 0]

Hi @Luke

Here is the log file on the server side. I have click on on of the google remote at 07:00:32 this morning, on my tv, I'm directly on the emby app (where I was yesterday when i clicked off on the remote). App is not responsive, then I put it in background (clicking home on remote control) and foreground (clicking on the Emby icon on my home screen), still not responsive (black screen but after a while i see the controls in the bottom prat of the screen). At some point I press long on the Emby app icon and select open, this seem to re-open the app and everything works.

Thank you in advance

 

Edited September 26, 2025 by lozachmp

[Luke 42077]

@lozachmpHi, did you forget to attach the log file?

[lozachmp 0]

Shoot... I don't have access to it now. Will try again when I'm back home next month... very sorry.

[Luke 42077]

On 10/9/2025 at 5:17 AM, lozachmp said:

Shoot... I don't have access to it now. Will try again when I'm back home next month... very sorry.

Ok @lozachmp that would be great, thanks!