What should I do if my emby is cracked?

[17732 21]

Today, I suddenly found that my emby has been registered with many accounts. What should I do?

[Neminem 1518]

Take a look at this.

 

[17732 21]

My emby premiere key was stolen. What should I do? Can you help me reset it? I have a purchase record.

[Neminem 1518]

First of all Disable remote access to your network via your router.

Also for good measure check your router and disable upnp.

If that plugin is enabled in Emby, and uninstall it.

Change your admin user to a new admin account without remote access enabled.

The new admin account should not indicate that its an admin account.

 

you need to change password on all user accounts connected.

And make sure to delete those you did not create.

Also enable all the below, since that would be shown to anyone coming across Emby login page.

If you use Emby Connect make sure those users also have a secure password.

 

I would also ask you ISP for a new static IP and change DNS name or domain, if you are using that.

 

28 minutes ago, 17732 said:

My emby premiere key was stolen. What should I do? Can you help me reset it? I have a purchase record.

You would have to ask them here billingsupport@emby.media

[Neminem 1518]

@17732

Just out of curiosity did you run your server password less ?

[Neminem 1518]

Any one seeing this, please upvote this FR.

 

[17732 21]

6 hours ago, Neminem said:

@17732

Just out of curiosity did you run your server password less ?

My account is forced by the other party to log in many times through api.

[Luke 42077]

Hi, please PM me your server log from when this happened. Thanks.