Can’t open my arab media on my apple tv

[Ameenaaljassem 0]

I add my server , host and port

then my user and password 

but it’s only lodging 

I deleted the app and downloaded again 

I signed out and signed again 

but nothing changing

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[Ameenaaljassem 0]

Https://010.emy.mx

[Ameenaaljassem 0]

Yesterday was my first time I’m trying to open my server on Apple TV

and this is my server 

Https://010.emy.mx

[Luke 42077]

Hi, I don't know what this link is. Can you please attach the information that I've requested to this forum post? Thanks !

[Ameenaaljassem 0]

I don’t know how to attach the emby server log

[Luke 42077]

On 9/16/2025 at 1:21 AM, Ameenaaljassem said:

I don’t know how to attach the emby server log

@AmeenaaljassemCan you please follow the instructions in 

How to Report a Problem

Thanks !