IPTV Live TV Stream from remote Firestick causes Server to Crash

[Ahole 17]

So I use a Linux box with Docker install for Emby server.  Approx 50% of the viewing is from a local device -- as fa as I know I have never had any issues like the following.  I have users that use the server form many remote locations.  It is a mixture of watching recordings and LIVE TV.  My son got a new Firestick and started telling me that "Emby doesn't work".  I have finally had time to troubleshoot as I am at the remote location.

If I watch Emby from my laptop from the remote location there seems to be NO problems.

However, if the remote location accesses the server from a Firestick - a problem only occurs with Live TV.  If we play a certain channel it seems to work properly for a while but any manipulation of the Firestick, like checking "Stats for Nerds" or even eventually just time -- the screen goes blank and the Firestick locks up.  But the weird thing is that I am no longer able to acces the server from other devices remote OR local -- in other words the Firestcik locking up causes or coincides with the server locking up.  The only way to recover is to stop the docker container and restart it.

I have some logs but I am not sure that I really see anything that sticks out.

Can someone please help.  This is a disaster because the server becomes unavailable for all users

ADDENDUM: so I saw some other posts -- the wierd thing about this and BAD thing about this situation is that the server is locked up requiring restart, not just the indvidual Firestick client.

embyserver-63892778411.txt

ffmpeg-transcode-10320b13-459c-4524-bab9-a0f9dedefdc7_1.txt

Edited September 6, 2025 by Ahole
added ffmpeg log

[Luke 42077]

Hi, given that there isn't anything obvious to see here, can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.