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How to logout from a remote device - eg. hotel TV.


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Posted

Hi! I have my emby connect user logged in in some devices (my home TV, my android cellphone, and my iPad), but recently, we were on hollidays and logged in a hotel TV. 

Back to home, some content started to show on "in progress", and I realized that I left my emby opened in that TV.

¿Is there any way to remotely log out that device? I mean, keep all my other devices working, and force that device to logout. 

The problem is this happened once to my brother, and the only fix we found was to delete the user from the server, emby connect, and restart the whole process.

 

Thx!

Posted

Hello steve_tv,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

pwhodges
Posted

Determine its IP address and block that?

Paul

Posted

Hi.  Go to your "devices" in your server dashboard and delete that one.

Posted
6 hours ago, ebr said:

Hi.  Go to your "devices" in your server dashboard and delete that one.

I think that if he will delete the device (in dashboard - devices) nothing will change...  


I think that the best way it's to go in users - access - Device access (down on the page) and to just keep the current devices you use to watch. Disable the TV from the hotel. 

Quote

The problem is this happened once to my brother, and the only fix we found was to delete the user from the server, emby connect, and restart the whole process.

Yes. Alternatively, and perhaps simpler, create another account and delete the old one so that it no longer has access to the media library.

 

Posted

When you delete the device it removes the saved authentication, so any further attempt to launch the app it won't be signed in anymore.

Posted

I have stayed at many of these hotels, they typically automatically wipe out Netflix, Amazon and the more "common" apps via an interface when you check out.  Emby... not sure.  Actually, I am not so sure how you even got that installed but I digress.

You can always call the front desk of the hotel and explain, you loaded your custom app and request their IT reset the TV.  I'm guessing it's most likely an LG TV, more commonly called Pro:Idiom TV's specifically for hospitality industry.

Posted
5 hours ago, Lessaj said:

When you delete the device it removes the saved authentication, so any further attempt to launch the app it won't be signed in anymore.

Wow! I didn't know that. I thought deleting the device from the list didn't remove the authentication done before. Thanks.

Posted

Probably not the advice the OP or anyone is looking for but here goes: It's bad practice to login to any of your accounts for any service from devices you do not own. If you guard your privacy and security JUST DON'T DO IT. Streaming devices like FireTV, Roku, GoogleTV, etc. are cheap and portable enough to take with you when you travel. You can plug your own device into a hotel TV. Same goes for the network. A travel router is much cheaper than the cost of compromised data or credentials for your accounts. Create your own secure network for your devices including the streamers instead of using any public WiFi at a hotel, Airbnb or resort.

 

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Posted (edited)
22 hours ago, ebr said:

Hi.  Go to your "devices" in your server dashboard and delete that one.

Ok, but, Is there a way to manage my own devices?

I am the administrator of my server, but not of my brother's one. So If I left a device out-of-my-control, Is there a way to logout without bothering my brother? I mean, manage my own devices. I remeber that once we tried changing password, but it didn't work; deviced logged in, stayed the same.

Edited by steve_tv
Posted
15 hours ago, AndreiP said:


I think that the best way it's to go in users - access - Device access (down on the page) and to just keep the current devices you use to watch. Disable the TV from the hotel. 

 

If I try this, there are alot of devices, no only the ones that that user logged in before; it's like all the devices of all my family is listed there. And which one is the hotel device?

Posted (edited)
51 minutes ago, steve_tv said:

If I try this, there are alot of devices, no only the ones that that user logged in before; it's like all the devices of all my family is listed there. And which one is the hotel device?

 

 

Right. I mean that you know which devices are using your borother to watch Emby and you just delete taht one from the hotel. You can also just call your brother and just to check which devices he uses right now, the only one that will left will be definetelly from the hotel (check the activity history and you will see the device that was used by the account of your brother, but from a device that your brother does not has at home). You will also see when he connected to the device and from which IP. The one that is not your brother's IP will be discoverable.
You can also sort the devices by last activity, etc. it will help you.  

What I advisde to you it's to change the device names in the future to know exactlly who is login and on what device. Let's say that your brother use a Firestick. So, rename that device to "Firestick my brother bedroom", etc. In the future it will be easy to understand who is login and from which device. 

Edited by AndreiP
Posted (edited)
11 hours ago, Q-Droid said:

A travel router is much cheaper than the cost of compromised data or credentials for your accounts. Create your own secure network

Are you connecting the travel router to the public or hotel network?  I guess by doing that you gained a firewall?

Edited by justinrh
Posted
2 hours ago, justinrh said:

Are you connecting the travel router to the public or hotel network?  I guess by doing that you gained a firewall?

Basically yes, like you do with a home network. With a travel router you have only that one device associated with and visible to the public network. Your connected devices have their own private LAN.

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