Emby TV on app not work

[ZAIAC001 6]

There is a problem

On android app open tv channel trigger error " The file '/emby/LifeStreams/Open' could not be found"

On web version work

PS:

Server on ubuntu server 24.04

Emby latest version

App from google play

[Abobader 3464]

Hello ZAIAC001,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[ZAIAC001 6]

embyserver.txt

Here server log

Error timestamp is 2025-08-30 06:43:50.014 (access remote)

PS

Error appears only on remote connection

On local work

Server connected via domain name (not LAN IP)

This happens only with IPTV

Uploaded mp4 in library works great both on local and remote

 

Edited August 30, 2025 by ZAIAC001

[Luke 42077]

HI, was there an ffmpeg log? Please attach that as well. Thanks.

[ZAIAC001 6]

Well there are all logs for that day

hardware_detection-63892111615.txtffmpeg-directstream-7384452e-c41a-4abb-907b-b19ce39ebb89_1.txtffmpeg-directstream-88d894c7-ae18-42fa-ac9f-389575168a9b_1.txtffmpeg-directstream-3bb9e29b-94ce-4c3c-9d93-435374954b3b_1.txtembyserver-63892111612.txt

[Luke 42077]

OK if you connect using the LAN IP, how does that compare?

[ZAIAC001 6]

Not understand what do you mean

Traceroute from server works great

All ways lan ip and domain name

 

Mb my full setup help you understand smth

Router is the heart of my network 

Server connected to it and get lan ip

In lan all good

 

In remote Im using keendns

Connection to server works great

I can watch all media too

Only iptv (m3u playlist) throw error

 

[Luke 42077]

Perhaps you just need to lower the in-app quality setting?

[ZAIAC001 6]

This not help

I noticed one more strange thing

This problem ONLY in android app

When I try to watch iptv in browser everything works fine

In remote and in lan

[Luke 42077]

9 minutes ago, ZAIAC001 said:

This not help

Can you please provide a log example of that? Thanks.

[ZAIAC001 6]

Which log exactly???

ffmpeg-directstream-4a98dd97-0d5a-4a7e-ad19-4497eac56f61_1.txtembyserver-63892281600.txtembyserver.txt

[ZAIAC001 6]

And why on app auth always throw "access token is invalid or expired"?

Login with "connect" only work

(Mb error with IPTV cos of it)

[ZAIAC001 6]

This 2 errors was connected

Both throw 401 error on 10.0.0.22

I change config and write domain in special field

Now both errors gone

Ty for help

 

PS

Your software (Emby) really good and MUCH more better than Plex

Ty for your work

And can you provide some guide or similar for configuring mediafolders

Especialy interested in filenames and how to correctly gather mediadata

Currently I have few anime folders with whole season of each title

Most named as "Boushoku_no_Berserk_[01]_[AniLibria_TV]_[WEBRip_1080p].mkv"

 

[Luke 42077]

Quote

Now both errors gone

Hi, so this resolved the original issue as well?

[Luke 42077]

Quote

And can you provide some guide or similar for configuring mediafolders

Especialy interested in filenames and how to correctly gather mediadata

Currently I have few anime folders with whole season of each title

Most named as "Boushoku_no_Berserk_[01]_[AniLibria_TV]_[WEBRip_1080p].mkv"

Have you taken a look at our TV naming guide?

TV Naming

[ZAIAC001 6]

1 hour ago, Luke said:

Hi, so this resolved the original issue as well?

Yes, all problems gone