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Posted

Sorry if there is already a closed captions topic (there are many) but these are the intermittent problems I have.  I'm posting this on the Android/fire TV client section, but maybe it should be elsewhere,. again apologies if I'm incorrect.  I also apologize if I've loaded up too many logs or if there are not enough.  I can try one step at a time if you prefer.  We recently just purchased an LG C5 OLED (awesome picture, but that's another topic) and we are trying the make the OTA picture as good as possible.  We often watch live tv with closed captions on.  We have a fire tv cube gen 3 as the streaming device, though we've also tried to use the LG WebOS built in client.  When using the LG WebOS client and turning on CCs, the buffer gets cleared and we are unable to FF and RW and captions still do not work.  But that's another post since I think the Android client provides a better picture (or maybe I'm just seeing things)

Using the Universal Android client. I have problems getting the closed captions (subtitles) to display on Live TV.  I have an HDHomerun tuner.  when using the universal client, I have to turn on force Conversion for formats mpegts to be able to fast forward and rewind the live stream so emby does not transcode the stream, I also have to turn off the allow audio and video transcoding options.  If I don't do this, the video is transcoded and the quality is subpar since the video getds transcoded for some reason. The dashboard and info for nerds says the video is being transcoded.

When watching a show and turn the CC on, the CCs don't display.  If I turn off the convert MPEGTS conversion, CCs display, but I am unable to rewind or fast forward.  RW and FF are more important the CCs, though we would like both.  On the old emby client 2.1.26a, CCs work as expected, though they appear more in the middle of the screen than at the bottom, but this may be because of images/crawls at the bottom.  Also on the old and new clients, when using Channels DVR as a tuner for Hulu (TVE) I can't get subtitles to work on either client. I get subtitles unable to load.  I can confirm there are subtitles when using Channels DVR client.  I would like to use Emby exclusively since I think the picture quality is better.  I would also like to use the Newer Universal client since it looks more polished and I believe that is where the development is. I've included screen shots and logs as well as an approximate timeline of what I did. 

In addition, when watching a previously recorded live tv show, when the mpegts option is turned on, there are no closed captions, when it is turned on, there are closed captions.  FF and RW work on the completed recording regardless of this setting, unlike watching a live recording.

Here is the approximate timeline:

6:24 morning show
6:26 turn on cc nothing happened eia-608
6:27 turn off cc
6:28 end morning show

Turn off mpegts seek
6:29 start morning show
6:31 turn on cc - it works, but unable to ff and rewind
6:32 tried to rewind, failed

Old client
6:40 started old client
6:41 turned on cc - it works
Kind of high on the screen
Able ff and rewind 
6:46 Turned off cc

6:48 done

6:49 old client tve HGTV no demo reno, unable to load subtitles
6:51 turn off subtitles

6:55 confirmed channels dvr tve HGTV that cc eorks

Emby client on lg, quality not as good
6:56 morning show 
6:57 turn on cc , nothing happened 
Sever says converting subtitles directly into video
7:00 turned off , lost buffer to rewind 

7:23 ish 
Fire client millionaire completed recording
When mpegts is turned on no closed captions, able to ff and rewind 
When mpegts turned off, closed captions and able to seek. No way to position the cc

playback-options-1.jpg

subtitle in middle.jpg

mpegts-1.jpg

mpegts-2.jpg

ffmpeg-directstream-ca5f7fbf-047a-4e2f-b77f-2325fb3bfb76_1.txt ffmpeg-directstream-da8989b4-91db-4424-899b-d0abe9820afc_1.txt ffmpeg-directstream-a91fc382-b492-448f-b3c9-d489ee69a517_1.txt ffmpeg-directstream-2c51fcba-c3f2-4b57-8a56-a0b617a13bf3_1.txt ffmpeg-directstream-b408dcab-a81c-43d8-ab29-45ab6b8c33ba_1.txt ffmpeg-directstream-2278642a-784c-43c1-8353-9e5018052d6c_1.txt ffmpeg-directstream-0c4a9f35-7702-4e89-8384-d7afdc972644_1.txt ffmpeg-directstream-930c1180-3d34-4992-a7a0-7361b15f1b8d_1.txt ffmpeg-directstream-76cdd03b-1447-41ca-86e5-f11124f1f147_1.txt ffmpeg-directstream-97556198-4b10-4a69-b974-84494ed37a2b_1.txt embyserver.txt ffmpeg-directstream-c4c77518-5c22-48d7-ab0b-d050bb7c3202_1.txt ffmpeg-directstream-9155bca4-fe20-4400-b345-9bae173d38d2_1.txt ffmpeg-directstream-98053725-d377-4adc-826f-9c8f40d2871b_1.txt ffmpeg-directstream-e55170fe-8108-4869-b242-10732d99d51c_1.txt ffmpeg-directstream-8c693f40-0488-431d-b844-c60337ea51f6_1.txt ffmpeg-directstream-01fa290c-c2e7-4a73-9e02-edf8510208eb_1.txt ffmpeg-directstream-d9bb60f8-7d47-4510-86ed-0d78e688a502_1.txt

  • Sad 1
Posted

Sorry for the typos in the previous post.  Does the sad face mean too many logs? Or, it's unfortunate that CCs don't work?  I have spent hours trying to get this to work but to no avail.  I was trying to capture what did work and what didn't work, hence all of the logs.  I've seen a number of posts where one of the comments is: here's how to submit a problem, include the logs, so I did but perhaps too extreme.  I can make multiple posts of what does and doesn't work and include logs in each post or just include logs from the attempt that does not work.  The log ffmpeg-directstream-97556198-4b10-4a69-b974-84494ed37a2b_1 and/or ffmpeg-directstream-76cdd03b-1447-41ca-86e5-f11124f1f147_1 is the first attempt when turning on CCs and they did not appear. The log ffmpeg-directstream-930c1180-3d34-4992-a7a0-7361b15f1b8d_1 is the second attempt where CCs display but unable to FF and RW. The log ffmpeg-directstream-b408dcab-a81c-43d8-ab29-45ab6b8c33ba_1 is using the old client.  I also tried the LG WebOS client and had similar results, no CCs.

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