All content shows up but nothing plays

[gregmote 2]

The server is the last generation of Intel Mac mini. Media is stored on an external drive. Playback works locally but nowhere else. It would be nice to watch stuff on other computers and my Apple TV. It has been like this since I set it all up a few years ago.

I also tried the infuse app and it gives a file not found error rather than the blank stare that the emby app does.

Should I start over setting up the server or is there something I am obviously doing wrong?

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[gregmote 2]

I thought that local playback was working but it is not working either! Attached is the error message and the log files.

ffmpeg-transcode-24ece3e8-e688-4127-8875-db6a56e24bb2_1.txt ffmpeg-transcode-778928ff-446e-4961-9edd-86fe2e9effa7_1.txt ffmpeg-transcode-e2a8869d-dac0-45db-8a1e-7f4120ca62ca_1.txt

[Luke 42077]

@gregmotedid you see this in the ffmpeg log?

20:47:36.077 /Volumes/Thanks/Movies/7 Faces Of Dr. Lao.m4v: No such file or directory

Is your media storage volume offline?

[gregmote 2]

My media drive is online. But it appears that emby is looking for the drive my library was on long ago. It is pulling the meta data from the correct place, I think. I’ll have to check if more recently added media is looking at the current drive. Any idea how to tell Emmy to stop looking there? I am planning to move this to a NAS next year so this issue might appear or be fixed…

[gregmote 2]

Found the problem. I renamed the drive at some point and emby does not follow MacOS standards of using the reference not the name...Fixed.

[Luke 42077]

27 minutes ago, gregmote said:

Found the problem. I renamed the drive at some point and emby does not follow MacOS standards of using the reference not the name...Fixed.

HI, what do you mean by that? did the path to that file change to something new?

[Luke 42077]

Quote

But it appears that emby is looking for the drive my library was on long ago.

When you made the change, did you update Emby library setup?

[gregmote 2]

MacOS lets you name your drives. I changed the name of the drive containing my media files. I didn't realize the I had to go into the emby server and change the locations. That fixed viewing movies in the ember browser viewer on the server and my Apple TV. The emby app is still not working on any devices so I have more digging to do. Says it can't connect to the server. I will dive in on that issue when I have more time. Getting it working on the Apple TV is the main thing.

[Luke 42077]

Now that you’ve done that, can we please see a new log example from Apple TV? Thanks.

[gregmote 2]

I found that the drive my media is on was set to shared in Finder. When I unchecked that everything works everywhere!

embyserver.txt