Emby account disabled??

[Markn2024 0]

My account has been disabled, no idea why. I only have one device on it but it did say something about exceeding the limit before. How can it see my one tv as over 100 devices and then deactivate or suspend my account?

can someone help and re enable it.

[Abobader 3464]

Hello Markn2024,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[pwhodges 2012]

3 hours ago, Markn2024 said:

can someone help and re enable it.

I presume you are using someone else's server, in which case you should contact the owner of the server.

This website is about the software itself, and has no relationship to anyone offering media streaming.

Paul

[Happy2Play 9780]

Or you have exceeded your Premiere device limit and have to wait for a device to fall off the active list so your device can reacquire a Premiere slot.  There is no way to control what devices utilize a premiere slot on your Emby Server.