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clarkss12
Posted

Under users it's got a little cloud doohickey on her name.  What does that mean

Screenshot_20250821_012842_Emby.jpg

Posted

That you've linked her with emby connect.

Posted
14 minutes ago, clarkss12 said:

Now it's telling me invalid password or username

Screenshot_20250821_012620_Emby.jpg

Are you sure the login credentials are correct? Where did they come from?

clarkss12
Posted (edited)
9 hours ago, Luke said:

Are you sure the login credentials are correct? Where did they come from?

Is that the email address and password that she setup??  If so, it does not work.

Please pardon my ignorance.  It is hard to help someone remotely, when I don't even know what I am doing.  I have to trust that they know what password they used, and they are not even sure.

 

Edited by clarkss12
RobWayBro
Posted
23 minutes ago, clarkss12 said:

Is that the email address and password that she setup??  If so, it does not work.

Please pardon my ignorance.  It is hard to help someone remotely, when I don't even know what I am doing.  I have to trust that they know what password they used, and they are not even sure.

 

No, it would be the username and password you assigned in Emby - Users

clarkss12
Posted
1 hour ago, RobWayBro said:

No, it would be the username and password you assigned in Emby - Users

I don't think I assigned a password.  I assigned the user name "kara12", is that what she should use when she is trying to setup her client??

 

seanbuff
Posted
5 hours ago, RobWayBro said:

No, it would be the username and password you assigned in Emby - Users

Not if the user is attempting to sign in with Emby Connect, which is what Luke was asking. Emby Connect credentials come from the online portal (this forum) when creating an account.

seanbuff
Posted (edited)
4 hours ago, clarkss12 said:

I don't think I assigned a password.  I assigned the user name "kara12", is that what she should use when she is trying to setup her client??

 

If you want her to sign in using Emby Connect (so that you don't need to provide her your server details) then she would use the credentials that she created when registering here (https://emby.media/community/index.php?/register/)

This would be an email address + the password she chose. 

 

 

Edited by seanbuff
clarity
  • Like 1

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