clarkss12 304 Posted August 21, 2025 Author Posted August 21, 2025 Under users it's got a little cloud doohickey on her name. What does that mean
Luke 42077 Posted August 21, 2025 Posted August 21, 2025 14 minutes ago, clarkss12 said: Now it's telling me invalid password or username Are you sure the login credentials are correct? Where did they come from?
clarkss12 304 Posted August 21, 2025 Author Posted August 21, 2025 (edited) 9 hours ago, Luke said: Are you sure the login credentials are correct? Where did they come from? Is that the email address and password that she setup?? If so, it does not work. Please pardon my ignorance. It is hard to help someone remotely, when I don't even know what I am doing. I have to trust that they know what password they used, and they are not even sure. Edited August 21, 2025 by clarkss12
RobWayBro 28 Posted August 21, 2025 Posted August 21, 2025 23 minutes ago, clarkss12 said: Is that the email address and password that she setup?? If so, it does not work. Please pardon my ignorance. It is hard to help someone remotely, when I don't even know what I am doing. I have to trust that they know what password they used, and they are not even sure. No, it would be the username and password you assigned in Emby - Users
clarkss12 304 Posted August 21, 2025 Author Posted August 21, 2025 1 hour ago, RobWayBro said: No, it would be the username and password you assigned in Emby - Users I don't think I assigned a password. I assigned the user name "kara12", is that what she should use when she is trying to setup her client??
seanbuff 1313 Posted August 21, 2025 Posted August 21, 2025 5 hours ago, RobWayBro said: No, it would be the username and password you assigned in Emby - Users Not if the user is attempting to sign in with Emby Connect, which is what Luke was asking. Emby Connect credentials come from the online portal (this forum) when creating an account.
seanbuff 1313 Posted August 21, 2025 Posted August 21, 2025 (edited) 4 hours ago, clarkss12 said: I don't think I assigned a password. I assigned the user name "kara12", is that what she should use when she is trying to setup her client?? If you want her to sign in using Emby Connect (so that you don't need to provide her your server details) then she would use the credentials that she created when registering here (https://emby.media/community/index.php?/register/) This would be an email address + the password she chose. Edited August 21, 2025 by seanbuff clarity 1
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