DrFumi 0 Posted August 4, 2025 Posted August 4, 2025 We recently added more storage to our server and changed from Raid 1 to Raid 5, which we didn't do correctly and a lot of stuff got wiped. But also since then, the Download function is not working. If I'm on an android or iOS device and select "download" or if I'm on any device including the web app and click "download to", the download is stuck in a queued state and won't continue. The selected device and the download quality don't seem to matter. Also it's the only download in the queue. I have tried setting up a folder to use as a temporary file path. I have tried running the conversion and transfer tasks. I have tried initiating the download from the admin users profile. Nothing has worked. What steps should I take to make sure the download function is set up to work correctly? The documentation doesn't appear to have any information on this, it's just supposed to work.
Luke 42077 Posted August 8, 2025 Posted August 8, 2025 HI there, can you please provide a specific example? How to Report a Problem Thanks !
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