Scheduled recording stops after 8 minutes

[MARIA-H 0]

Hi, I've been using Emby Premier since the beginning of the year and have been able to schedule recordings without any problems during this time.

However, I now have a problem. I recently found a program on the Mexican channel Más Chic called My Favorite Hotels. It's 30 minutes long, and my guide shows it correctly. I scheduled the recording, and it starts fine, but it only records for 8 minutes. I've checked all the settings, and the same thing keeps happening.

I tried another series on the same channel, also 30 minutes long, and the same thing happened to me; it only recorded 8 minutes.
I'd like to clarify that I've been able to report many things that are problematic on other channels in various countries.

I don't know what it could be. If you could help me, I'd really appreciate it.

My Emby runs on Windows 10 and on a Samsung Smart TV. I've scheduled the recording on both, and the same thing happens.

I look forward to your help, thank you.

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[MARIA-H 0]

Thanks for responding. I'm attaching the log I downloaded today from Emby. I hope it's what I need. I don't really have much experience with this, as this is the first time I've encountered any issues. Just in case, I scheduled the recording several times between July 28th and 29th, always from the Mas Chic channel. Each time the show's hour passed, I waited a while before watching the video, and the recording was always 8 minutes long, even though the show was supposed to be 30 minutes long. In my live TV guide, the show appears to be 30 minutes long.

I hope you can help me see what I'm doing wrong. Thanks.

embyserver.txt

[Luke 42077]

HI, are you still having an issue with this?