casminkey 19 Posted July 20, 2025 Posted July 20, 2025 Not sure if this is an "Emby" issue but lately, I've been having trouble with movies/TV shows freezing and trouble resuming. I thought I had a corrupt drive but did multiple scans and they all come back clear. Then I realized the movies play fine outside of Emby just using VLC. It seems that most of these are 4k HEVC HDR10 video files. So I guess asking if others have have seen this or any tips to troubleshoot? I really don't know much about various video formats/codecs.
ebr 16173 Posted July 20, 2025 Posted July 20, 2025 Hi. On what device? Are they both HDR10+ AND DolbyVision?
casminkey 19 Posted July 20, 2025 Author Posted July 20, 2025 So far I've noticed it on iphone, Roku, GoogleTV Chromecast and a web browser (Chrome).
ebr 16173 Posted July 20, 2025 Posted July 20, 2025 Let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
casminkey 19 Posted July 20, 2025 Author Posted July 20, 2025 Next time I find one I'll get the logs and post here. I've been just deleting them and replacing them with 1080p versions instead. 1
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