garyva 0 Posted July 19, 2025 Posted July 19, 2025 Running Emby for MacOS 4.8.11.0. Videos taken with iPhone held in horizontal position show up as photos in Emby and cannot be played. The videos are in a shared folder in Mac Photos. Please advise.
Luke 42077 Posted July 19, 2025 Posted July 19, 2025 hi, what exactly makes you think they are identified as photos?
garyva 0 Posted July 19, 2025 Author Posted July 19, 2025 (edited) In the Emby app they're showing up under photos rather than videos. And they have no runtime and cannot be played. Edited July 19, 2025 by garyva add more info
Luke 42077 Posted July 20, 2025 Posted July 20, 2025 Can you please show a screenshot example? What are the file extensions?
garyva 0 Posted July 20, 2025 Author Posted July 20, 2025 The file extension is jpeg: /Users/garyvia/Pictures/Photos Library.photoslibrary/scopes/cloudsharing/resources/derivatives/masters/2/2E9EA814-A546-4310-8E4A-069FF32DA3BD_4_5005_c.jpeg There's other problems. Some live photos (which should be in videos) show up in both videos AND photos. Here's a screenshot of photos and videos:
Luke 42077 Posted July 26, 2025 Posted July 26, 2025 @garyvamaybe you have them as both photos and videos? If you right click one of them, then edit metadata, what does it show as the path to the item?
garyva 0 Posted July 26, 2025 Author Posted July 26, 2025 OK, here's the path for an iPhone video that Emby places under Photos: /Users/garyvia/Pictures/Photos Library.photoslibrary/scopes/cloudsharing/resources/derivatives/masters/2/2E9EA814-A546-4310-8E4A-069FF32DA3BD_4_5005_c.jpeg I don't understand how I could "have" them as both photos and videos. On my Mac they are all in one shared album. The Mac puts a time signature on the ones that are videos, and it puts a "LIVE" icon on the ones that play briefly (usually about 2 seconds) as a video. Neither of those appears on standard (non-live) photos. Here's a screenshot of how they appear in the Mac Photos app:
Luke 42077 Posted August 7, 2025 Posted August 7, 2025 OK that's really odd. I haven't seen this before, and I also can't reproduce on the beta channel. I would assume your issue is resolved in the upcoming 4.9 server release.
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