Trailers no longer working

[80srule 33]

You can see that it’s going to YouTube, but more than not you will see that green screen, but hear the audio some movies play, but it doesn’t seem like any recent movies will. 
 

I submitted a log file from 80s rule through the app

Edited November 15, 2025 by 80srule

[ebr 16169]

We're passing this off to the YouTube player here so can't see a lot.  What about with the standard Android app?

[80srule 33]

On 11/15/2025 at 9:02 AM, ebr said:

We're passing this off to the YouTube player here so can't see a lot.  What about with the standard Android app?

It acts like it will play but never leaves the screen. So if I click trailer the screen flashes then stays right where I was nothing plays nothing changes. 

[Luke 42077]

What version number of the app?

 

[Teredactle 37]

I'm having the same problem on the Android TV app, signed up for the BETA but I don't find a way to download the beta....

[GrimReaper 4739]

Just now, Teredactle said:

I'm having the same problem on the Android TV app, signed up for the BETA but I don't find a way to download the beta....

Google sometimes need a bit of time to catch up, you can sideload beta app version from here. 

 

[FrostByte 5392]

I just checked the Google app store and I'm seeing 2.1.28 beta there

[GrimReaper 4739]

3 minutes ago, FrostByte said:

I just checked the Google app store and I'm seeing 2.1.28 beta there

Ditto. 

[FrostByte 5392]

It might take a little while to actually get added, you could wait or sideload like GR mentioned.

[Teredactle 37]

Thanks, still not seeing it on the nVidia tube, but I sideloaded it and now trailers work!! Thank you!

[MAXXFLIXS 0]

Bump 

 

youtube now has bot verification standard this is effecting Emby ability to view trailers 

[Luke 42077]

2 hours ago, MAXXFLIXS said:

Bump 

 

youtube now has bot verification standard this is effecting Emby ability to view trailers 

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[MAXXFLIXS 0]

Hi, I’m using the current version of Emby. I’m not getting an error code the problem is YouTube now requires bot verification and be signed it for verification google android have recently just said that they are tightening their security measures so this is I imagine part of their ongoing tightening of their security. Android has also mentioned that they were removing the option to side load unsigned apps.

[ebr 16169]

10 hours ago, MAXXFLIXS said:

I’m not getting an error code the problem is YouTube now requires bot verification

Exactly what is happening when you try to play a trailer in Emby?

I just tested and it played fine.

[visproduction 315]

I've just noticed on the web player that some trailers from youtube just don't play and if you go in and change the link in the .nfo file to a different video, the trailer button plays another video fine. 

With Android player, I don't think you have the option to edit the trailer link.  Since it's difficult to break down what's happening at youtube. if there is possibly some embed block that a youtube user sets. I don't have a way anymore to just grab a sample problem video to look at it closely.  It's hard to say what limits the playback.  I am guessing that some trailers are either blocked from playing or have some odd codec and that is causing the problem.  It explains why some trailers play fine and others don't.  I don't think there is anything to fix other then opening up the code to allow the Emby user to change the trailer link, like you can in the web player. 

[apichler 5]

On 25/11/2025 at 16:56, ebr said:

Exactly what is happening when you try to play a trailer in Emby?

I just tested and it played fine.

I'm on the latest emby for windows and even if the "play trailer" button is present, nothing happens when i click. It just seem to flash to another "view" (where I suspect youtube is not returning the expected data) and then back. No error code, no fault message.

This also happen with shows I know had working trailers previously.

 

[ebr 16169]

8 hours ago, apichler said:

I'm on the latest emby for windows

Hi.  This is the Android TV section. The windows app hasn't been updated yet for the trailer change.  Thanks.

[luckyluca 0]

On 02/12/2025 at 08:19, apichler said:

I'm on the latest emby for windows and even if the "play trailer" button is present, nothing happens when i click. It just seem to flash to another "view" (where I suspect youtube is not returning the expected data) and then back. No error code, no fault message.

This also happen with shows I know had working trailers previously.

 

I have the same problem, server on Debian, LG C4 TV's app, latest app. The trailer button is present, but when I click it flashes black and back to the UI. Do I need to login to Youtube now and if so, is it on the server (guess plugin of some kind)?

[Luke 42077]

2 hours ago, luckyluca said:

I have the same problem, server on Debian, LG C4 TV's app, latest app. The trailer button is present, but when I click it flashes black and back to the UI. Do I need to login to Youtube now and if so, is it on the server (guess plugin of some kind)?

Hi, it is resolved in the next update to Emby for LG. Thanks.

[luckyluca 0]

23 hours ago, Luke said:

Hi, it is resolved in the next update to Emby for LG. Thanks.

Hi Luke, that sounds awesome, it hasn't been released yet, has it?

[Luke 42077]

3 hours ago, luckyluca said:

Hi Luke, that sounds awesome, it hasn't been released yet, has it?

Hi, not yet we are working on getting it though to the App Store. Thanks.

[bjhille 3]

My trailers still don't work on NVIDIA Shield.  Any thoughts on when the Google store may have the update?

[Luke 42077]

43 minutes ago, bjhille said:

My trailers still don't work on NVIDIA Shield.  Any thoughts on when the Google store may have the update?

Hi, what version number do you have?

[bjhille 3]

Hi Luke.  2.1.23g.  The Emby logo on the Shield home-screen says Emby then underneath that it says "Android TV" is smaller print.  Is that the issue?

Edited December 22, 2025 by bjhille

[ebr 16169]

Hi.  Either install the standard app ("Emby for Android") or join the Google beta program for the TV app and you will get an update that should play the trailers.