Can someone tell me what happened here? (LOG)

[mark19721964 13]

Yesterday something weird happened. On my Emby server here at home on windows, on Roku Ultra I had Three's Company (tv show sitcom) playing on autoplay and it had been playing for hours. I noticed as it was going to another episode, suddenly the loading of that particular episode was slower than usual...and I know it does that if something is transcoding. I went onto my laptop and went to the sever and noticed it was direct playing, but the logs said it was transcoding...The actual dashboard was lying? I noticed the server was slower than usual too at that moment... as soon as I stopped playing the episode then started it back, it was no longer transcoding... The entire series is the same video and audio codec.. HEVC/AC3 or AAC 2.0 I believe.. It's been fine now... I'm just curious what could have possibly happened? I hope I got the log file correctly...thanks

ffmpeg-transcode-fe8eb985-04b2-4cf1-921d-3bf90df9036b_1.txt

[ebr 16169]

Hi.  The framerate of that particular video was not supported.  It says it is 50 which is quite odd.  Was it recorded from European TV?

TranscodeReasons=VideoFramerateNotSupported

[Happy2Play 9780]

Should HEVC be limited here?  @ebr@speechles

&hevc-maxframerate=30

[speechles 2055]

We need to update the setting description since it says Roku TV. This setting applies to all Roku actually. Make sure you have this set to YES. Some Roku models claim to support HEVC @ 60fps but really are dropping frames left and right when doing so. So we allowed all Roku models to access this setting rather than just the Roku TV. We will update the setting description to remove that mention of Roku TV and that some Roku models are limited.

[mark19721964 13]

OK... I figured it out...My family member in the other room was watching the incredible hulk cartoon as I was watching Three's company.. Since it was happening at the same time I thought the issue was with what I was watching... but it was what THEY were watching. It was the Incredible hulk cartoon which is HEVC at 50 fps that was transcoding on their roku... because their roku settings weren't set to allow HEVC at 60fps but mine was set to yes... I was so confused. That setting change totally fixed it... thanks

Oh... and the playback was immediate and smooth. I didn't see any dropping of frames at all... and I would have noticed because that absolutely drives me crazy.

Edited July 10, 2025 by mark19721964